Alibris took its site offline and is working with cybersecurity experts to assess a threat it discovered on Monday, August 12, 2024. As several readers reported to EcommerceBytes, the Alibris website now displays the following message: Alibris is temporarily unavailable Read more
The White House believes Americans should be able receive customer service on their terms and their own time without significant hassle or hardship. “If you want to talk to a human, you should be able to talk to a human Read more
eBay held its annual Hack Week last week where 2,000 participants from around the world submitted over 700 ideas. eBay introduced the event in 2015 to spur innovation among employees. “This is an opportunity for our team to stretch our Read more
Pitney Bowes will continue to operate but it spun off its global ecommerce unit into bankruptcy, and sellers are wondering if it will impact eBay International Shipping, a program for sellers known as EIS. “Does this news shut down eBay’s Read more
Etsy is changing its Terms of Use effective September 15, 2024, and existing sellers and buyers will not be able to opt out of its new arbitration clause. Only users new to Etsy will be able to opt “within 30 Read more
Amazon will raise FBA fulfillment fees during the 2024 peak holiday shopping season starting in mid-October. In Thursday’s announcement, the company told sellers its seasonal fee was similar to those charged by other major carriers and would cover increased fulfillment Read more
Etsy leverages the latest in Large Language Models (LLMs) and Generative AI to identify potentially offending content on its marketplace, saying in a post on Tuesday that it uses LLM to remove “potentially” violating or infringing items at scale. But Read more
The United States and eleven states sued Google in 2020 “to restrain Google LLC (Google) from unlawfully maintaining monopolies in the markets for general search services, search advertising, and general search text advertising in the United States through anticompetitive and Read more
Amazon told sellers it would protect their account from fallout from the recent CrowdStrike IT outage, which CNN said had been described as “the largest IT outage in history” that could cost Fortune 500 companies alone over $5 billion in Read more
Amazon grew North American sales 9% in the second quarter of 2024, year-over-year, and grew International sales 7% in Q2 (or 10% excluding changes in foreign exchange rates). Worldwide paid units grew 11% in the quarter, and third-party sellers accounted Read more
