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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Etsy to Add Customer Service Reps for the Holidays

October 26, 2024 Ina Steiner
Etsy

Etsy is adding hundreds of customer service reps to deal with the expected increase in demand during the holidays, it announced in a blog post on Thursday, and also revealed some of the ways it was planning to drive traffic Read more

Marketplaces, NewsEtsy, Etsy customer service, Etsy holiday marketing4 Comments

eBay Will No Longer Mail Sellers Tax Form 1099K

October 23, 2024October 23, 2024 Ina Steiner
eBay

eBay will no longer mail sellers IRS Form 1099K, which it is required to also send to the IRS showing the gross amount of sellers’ revenue generated on its platform if it reaches a certain threshold. eBay announced on Thursday Read more

Marketplaces, NewseBay, eBay 1099-K, Form 1099-K1 Comment

Amazon Adds Visual Search Features to Mobile Shopping App

October 23, 2024October 23, 2024 Ina Steiner
Amazon

Amazon added five new visual search features to its mobile shopping app in recent months “to help you quickly find what you’re looking for on Amazon,” according to a post written by Mita Mahadevan, Director of Visual Search and Search Read more

Marketplaces, NewsAmazon, Amazon mobile app, Amazon visual search

eBay and Others Do Not Escape USPS Peak Rate Hike

October 21, 2024October 21, 2024 Ina Steiner
USPS logo

The USPS instituted a peak season rate hike that runs from October 6 through January 19, 2025, but many of those changes did not impact eBay and possibly services such as Stamps.com and Pirate Ship. But that doesn’t mean users Read more

News, ShippingeBay, USPS, USPS Connect eCommerce, USPS holiday rate hike1 Comment

Etsy Reportedly Ignores Pirate Ship as It Restricts Shipping Services

October 19, 2024October 19, 2024 Ina Steiner
Etsy

A shipping service popular with Etsy sellers called Pirate Ship was blindsided when its customers received a notice on Wednesday that Etsy was partnering with two US-based shipping services: Shippo and ShipStation. Sellers were unclear how their use of Pirate Read more

News, ShippingEtsy, Etsy API, Pirate Ship, Shipping5 Comments

Bonanza Will Remove Seller Shipping Fee, Triple Marketing Spend for Holidays

October 18, 2024 Ina Steiner
Bonanza

Bonanza caused a stir when it instituted a $2 fee for sellers who chose not to use its platform to print shipping labels, and a year later, it’s reversing the policy beginning next month. In the October 2024 announcement, Bonanza Read more

Marketplaces, NewsBonanza, Bonanza fees, Bonanza shipping2 Comments

eBay Tweaks Amazon Prime-Like Program in Germany

October 17, 2024October 17, 2024 Ina Steiner
eBay

eBay Plus is eBay’s version of Amazon’s Prime program in Germany and Australia, offering free, fast shipping by sellers. In the coming months, eBay will make changes in how it displays fast, free shipping to buyers in Germany. A new Read more

Marketplaces, NewseBay, eBay Germany, eBay Plus, eBay Top Service badge

eBay to Fund Innovators Who Can Advance Fashion’s ‘Circular Economy’

October 16, 2024 Ina Steiner
eBay

eBay is looking for applicants who can revolutionize the fashion industry by making it more “circular” – a term that refers to making products that are more sustainable through reuse and recycling, for example. “The Circular Fashion Fund is seeking Read more

Marketplaces, NewseBay, eBay circular economy, eBay Fashion, sustainability

ShipRush Owner Descartes Acquires Sellercloud

October 16, 2024 Ina Steiner
Descartes

Logistics firm Descartes acquired Sellercloud this month for $110 million with additional potential performance-based consideration of up to $20 million. This adds to Descartes’ portfolio, which includes shipping solution ShipRush, acquired in 2017. Sellercloud supports small and mid-market online sellers, Read more

News, ShippingDescartes, Sellercloud, Shipping, Shiprush

New Facebook Local Tab to Include Marketplace Listings

October 14, 2024 Ina Steiner
Facebook

Facebook is testing a new feature that draws content from across its offerings into a single tab called Local. For many years, people have created Facebook Groups to bring together people from their local area, as the social media site Read more

Marketplaces, NewsFacebook, Facebook local, Facebook Marketplace

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