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  • Page 33

Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Amazon Vows to Protect Sellers Impacted by CrowdStrike Outage

August 5, 2024 Ina Steiner
Amazon

Amazon told sellers it would protect their account from fallout from the recent CrowdStrike IT outage, which CNN said had been described as “the largest IT outage in history” that could cost Fortune 500 companies alone over $5 billion in Read more

Marketplaces, NewsAmazon, Amazon seller protection, CrowdStrike outage 2024, Shipping delays

Amazon North American Sales Up 9 Percent in 2nd Quarter of 2024

August 1, 2024August 1, 2024 Ina Steiner
Amazon

Amazon grew North American sales 9% in the second quarter of 2024, year-over-year, and grew International sales 7% in Q2 (or 10% excluding changes in foreign exchange rates). Worldwide paid units grew 11% in the quarter, and third-party sellers accounted Read more

Marketplaces, NewsAmazon, Amazon financials2 Comments

Amazon Invites Sellers to Submit Labor Day Deals

August 1, 2024August 1, 2024 Ina Steiner
Amazon

Amazon is running a Labor Day sale beginning August 26, 2024, and invited sellers to submit deals to participate. “These time-bound promotional offers can increase product discoverability and sales,” it said. The Amazon Labor Day sale runs through September 3, Read more

Marketplaces, NewsAmazon, Amazon deals, Amazon Labor Day sale

Etsy Relies on Seller-Funded Deals and Drops for New Buyer Membership Program

August 1, 2024August 1, 2024 Ina Steiner
Etsy

Etsy is launching a paid membership program for buyers called Etsy Insiders, offering free shipping and other benefits. And while Etsy will obtain membership fees and will subsidize the free shipping, it will rely on sellers to offer exclusive discounts Read more

Marketplaces, NewsEtsy, Etsy Insiders, Etsy loyalty program1 Comment

eBay Sales up 1 Percent in 2nd Quarter of 2024

July 31, 2024July 31, 2024 Ina Steiner
eBay

eBay sales were virtually flat in the second quarter of 2024, growing 1% year-over-year, while eBay grew Q2 revenue by 2% on a currency-neutral basis in the quarter. eBay CEO Jamie Iannone said in Wednesday’s press release, “eBay’s strong Q2 Read more

Marketplaces, NewseBay, eBay financials6 Comments

Etsy Sales Drop 3 Percent in 2nd Quarter of 2024

July 31, 2024July 31, 2024 Ina Steiner
Etsy

Etsy marketplace GMS (Gross Merchandise Sales) was down 2.9% in the 2nd quarter, year-over-year, on a currency-neutral basis. Adding in results for its other marketplaces, Etsy said consolidated GMS was down 1.9%. Etsy CEO Josh Silverman said in Wednesday’s press Read more

Marketplaces, NewsEtsy, Etsy financials, Etsy Insiders2 Comments

Amazon Must Recall Defective Products Sold by FBA Sellers, CPSC Rules

July 30, 2024July 30, 2024 Ina Steiner
Amazon

Amazon is a distributor, according to an order from the US Consumer Product Safety Commission (CPSC), and is therefore responsible for recalling defective or unsafe products sold through its FBA fulfillment program. An Amazon spokesperson told EcommerceBytes it plans to Read more

Marketplaces, NewsAmazon, Amazon FBA, Amazon recall policy1 Comment

UPS to Hike Surcharge Fees for Peak Holiday Season

July 28, 2024July 28, 2024 Ina Steiner
UPS shipping

UPS published a rate update on July 15, 2024, revealing that its surcharge fees will jump twice during the upcoming busy holiday shopping season, first in late September, and again in mid-November. Supply Chain Dive reported that the 2024 holiday Read more

News, ShippingUPS, UPS rates, UPS surcharges2 Comments

Amazon Cuts Claims Window for Lost Inventory

July 28, 2024July 28, 2024 Ina Steiner
Amazon

Amazon is shortening the window for sellers to make claims when the company loses their inventory in its fulfillment centers, starting in October. But the following month it will begin proactively reimbursing sellers who use FBA when fulfillment centers report Read more

Marketplaces, NewsAmazon, Amazon claims, Amazon FBA, Amazon reimbursement

Etsy Policy Director Meets with Bay Area Sellers

July 26, 2024 Ina Steiner
Etsy

Several Etsy executives held a meet-and-greet with sellers in the Bay Area of California, the company revealed in a post on LinkedIn today. Etsy Global Director of Marketplace Policy Sophie Duba – along with Vice President of Trust & Safety Read more

Marketplaces, NewsAlice Wu Paulus, Claudia Pfalzer, Etsy, Etsy meet-and-greet, Sophie Duba3 Comments

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