Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay Gross Merchant Volume Rises 2% in the 3rd Quarter

October 30, 2024 Ina Steiner

eBay grew third-quarter Gross Merchandise Volume (GMV) by 2% to $18.3 billion, or up 1% on an FX-Neutral basis, year-over-year. eBay defines GMV as follows: “Gross Merchandise Volume consists of the total value of all paid transactions between users on Read more

Kids Secondhand Clothing Marketplace Abruptly Shuts Down

October 30, 2024October 30, 2024 Ina Steiner

Kidizen announced on Tuesday it had closed its marketplace, catching customers by surprise. A message on the Kidizen website from “Team Kidizen” said it had started the site over 10 years ago “to connect parents through the buying and selling Read more

eBay Fall Seller Update 2024 Includes Changes to Feedback, No Change to Fees

October 29, 2024October 29, 2024 Ina Steiner

eBay is rolling out the Fall Seller Update for 2024 today, and as we posted on the EcommerceBytes Blog, it includes changes to the eBay feedback policy likely to have implications for sellers – and there are no changes to Read more

Amazon Reports Delays in Receiving FBA Inventory on West Coast

October 26, 2024October 26, 2024 Ina Steiner

Amazon said high demand has led to longer receiving times for shipments to some of its West Coast inbound locations from sellers who use its FBA fulfillment service. Amazon is rerouting shipments to other regions to increase capacity. “We know Read more

Amazon Makes It Easier for Sellers to Analyze Product Performance

October 26, 2024 Ina Steiner

Amazon sellers had previously been able to filter reports by individual product (using the ASIN identifier). But the company announced on Friday that sellers can now filter business reports data by ASIN in Seller Central. The filter allows sellers to Read more

Etsy to Add Customer Service Reps for the Holidays

October 26, 2024 Ina Steiner

Etsy is adding hundreds of customer service reps to deal with the expected increase in demand during the holidays, it announced in a blog post on Thursday, and also revealed some of the ways it was planning to drive traffic Read more

eBay Will No Longer Mail Sellers Tax Form 1099K

October 23, 2024October 23, 2024 Ina Steiner

eBay will no longer mail sellers IRS Form 1099K, which it is required to also send to the IRS showing the gross amount of sellers’ revenue generated on its platform if it reaches a certain threshold. eBay announced on Thursday Read more

Amazon Adds Visual Search Features to Mobile Shopping App

October 23, 2024October 23, 2024 Ina Steiner

Amazon added five new visual search features to its mobile shopping app in recent months “to help you quickly find what you’re looking for on Amazon,” according to a post written by Mita Mahadevan, Director of Visual Search and Search Read more

eBay and Others Do Not Escape USPS Peak Rate Hike

October 21, 2024October 21, 2024 Ina Steiner

The USPS instituted a peak season rate hike that runs from October 6 through January 19, 2025, but many of those changes did not impact eBay and possibly services such as Stamps.com and Pirate Ship. But that doesn’t mean users Read more

Etsy Reportedly Ignores Pirate Ship as It Restricts Shipping Services

October 19, 2024October 19, 2024 Ina Steiner

A shipping service popular with Etsy sellers called Pirate Ship was blindsided when its customers received a notice on Wednesday that Etsy was partnering with two US-based shipping services: Shippo and ShipStation. Sellers were unclear how their use of Pirate Read more