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Author: David A Utter

David A. Utter is a freelance writer based in Lexington, KY. He has covered technology topics from search to security to online business and has been quoted in places like ZDNet and BusinessWeek. He considers his appearance on NPR's "All Things Considered" with long-time host Robert Siegel a delightful highlight. You can find him on Twitter @davidautter and on LinkedIn.

Google Gives Merchants New Tools to Measure Shopping Behavior

May 29, 2014September 4, 2017 David A Utter

New features coming to Google Analytics users should give ecommerce pros more insights into what make their customers tick in terms of buying, and not buying, something from a website. Google disclosed the forthcoming beta test of these features during Read more

News, Selling ToolsGoogle

When Promotions Turn Ugly: Disappointed Shoppers Vent Online

May 21, 2014September 6, 2017 David A Utter

Premium brands market themselves on a promise of exclusivity and unique experiences in exchange for charging a significantly higher price. Discounts, especially sizable ones, rarely happen for these brands. As global supermarket chain Aldi just learned from a recent promotion Read more

News, Trends and Shopping DataPricing error

Senate Questions Google and Yahoo over Paid-Ad Malvertising

May 20, 2014September 6, 2017 David A Utter

The ubiquitous presence of various forms of advertising in online content represents what has become a multi-billion dollar industry. However, cybercriminals have found ads from companies like Google and Yahoo can also be used to pose malware threats to unsuspecting Read more

News, Selling ToolsGoogle security, Malware, Yahoo Security

Reality Points the Way to Email Marketing Success

May 15, 2014September 6, 2017 David A Utter

Whether it’s watching entrepreneurs seeking a backer for their startup dreams or seeing hapless restaurant owners get verbally abused by celebrity chefs, there seems to be no end to the appeal of reality to the viewing public. But while ecommerce Read more

News, Selling ToolsEmail marketing, Mark Macdonald, Shopify

Square Helps Sellers Capture Feedback via Sales Receipts

May 14, 2014September 6, 2017 David A Utter

Feedback not only provides an ecommerce pro with insight on improving what they offer. It gives a view of what they are doing well from the perspective of the customer. The tricky part about feedback is getting people to take Read more

News, Paymentsfeedback, Square

FedEx Price Change Will Pose Challenge for Ecommerce Shippers

May 13, 2014September 6, 2017 David A Utter

Shippers adjusting their pricing for services is nothing new, as companies like UPS and FedEx do so routinely in response to the market and the ongoing issue of high fuel costs. However, come January 2015, ecommerce pros who use FedEx Read more

News, ShippingFedEx rates

Google Accentuates the Positives of Negative Keywords

May 8, 2014September 6, 2017 David A Utter

One tends not to associate good things with the concept of negativity. Something negative usually means a bad result; in ecommerce that can be events like a site not responding to visitors, or shoppers abandoning carts during checkout. However, Google Read more

News, Selling ToolsGoogle, Google Paid Search

US Postal Service Tries Tweeting and Pinning Its Way to Success

May 1, 2014September 14, 2017 David A Utter

Social media owes its current day phenomenon of acceptance to the most basic need for communication that people have. Communication has taken many forms over the centuries, with the works of the United States Postal Service being one chapter among Read more

News, ShippingSocial networking, USPS

Dangerous Fraudulent eBay Ads Return to Plague Customers

April 29, 2014September 17, 2017 David A Utter

An effective and virtually invisible method of redirecting website viewers from a legitimate page to a page crafted for criminal purposes has eBay UK visitors at risk, according to UK security firm Netcraft. The attacks detected by Netcraft apparently target visitors who Read more

Marketplaces, News, Security and Fraud IssueseBay security

Google Makes It Easier for Merchants to Migrate to Shopping Campaigns

April 23, 2014September 17, 2017 David A Utter

With regular Product Listing Ad (PLA) campaign types slated to be retired in late August of this year, Google has been encouraging merchant advertisers to shift to Shopping campaigns. Preferably, Google would like to see these transitions happen sooner rather than Read more

News, Selling ToolsGoogle

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