eBay is not displaying the lowest-price items when a shopper sorts their search results by “lowest price plus shipping,” and an eBay moderator confirmed on Tuesday that the problem was caused by a glitch.
The eBay moderator acknowledged the issue that sellers had been reporting as far back as November 9th: “We do apologize about the sorting issue yourself and others are experiencing. This is a known sitewide issue that does have a ticket open for resolution on it under ALERT15574.”
One seller pointed out why it matters: “If customers can’t sort by price they will get angry when they find one cheaper later and request a return or additional discount from the original seller. Eventually they will shop elsewhere.”
On another thread on the eBay discussion boards, a seller said it was “a known issue that has been popping up for the past few months” and said, “I remember reading a few months ago that they are currently working on it so hang in there.”
Maybe why I’ve only had 2 sales in 3 days, my sales are done 60% this month.
The REAL question is how/why is this function broken?
WHO broke it – so close to Xmas, WHO didnt test it (obviously), and why tinker with it (if you swear you arent playing with the results????????)
More eBay nonsense
There is not such thing as a “glitch” on eBay.
Anything that occurs within their system is due to someone writing code for that specific thing to happen.
I’ve written several in house applications using Xojo. A single wrong character in the coding will cause the application to crash – not magically balance my checkbook or take out the trash.
When sellers organized a large boycott of eBay years ago suddenly eBay was flooded with listing from another company eBay owned. eBay called that a “glitch”. It was no glitch. eBay employees wrote code for it to happen. eBay was trying to cover up the lowered number of listings on its site by importing them from another site they owned.
eBay has always claimed you should have free shipping on your items as this is what buyers expect. This of of course assumes buyers are completely stupid and can’t sort items by total cost. Free shipping creases higher priced items as seller sneed to bake the highest possible shipping cost, plus FVF on that shipping, into the price of the item. With the sort feature not working, eBay is obviously trying to convince buyers that any listings with free shipping are the best deal when they are not.
The in store search is messed up, they just messed up emails(or should call it texting now) and now they messed up the photo loader.