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Day: June 5, 2024

Amazon Updates Feature that Monitors Customer Service Performance

June 5, 2024June 5, 2024 Ina Steiner
Amazon

Amazon updated the Feedback Manager tool in Seller Central, explaining that sellers can now see their seller-fulfilled customer service performance across three critical insights: contacts, response time, and buyer sentiment. “These updates can help you identify opportunities for customer service Read more

Marketplaces, NewsAmazon, Amazon Feedback Manager

Reminder: USPS Click-N-Ship Rewards End on Sunday

June 5, 2024June 5, 2024 Ina Steiner
USPS logo

The US Postal Service ended its rewards program last year for the Click-N-Ship service and is now notifying customers that they have until Sunday to redeem any remaining credits from the program. The USPS has been contacting customers by email Read more

News, ShippingUSPS, USPS Click-N-Ship


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