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Retail Chain Sets Up Selling Stations inside Stores


The lines between ecommerce and brick-and-mortar continue to blur. Not only can shoppers return ecommerce orders to some department stores, shoppers can now sell certain items inside some stores.

Neiman Marcus has opened selling studios inside four of its stores in time for the holiday shopping season. To the high-end chain, it means two things: customers can resell items so they can purchase more new products from the store; and it can attract younger or less affluent shoppers to their brand.

We wrote about the concept in June, describing how Fashionphile founder Sarah Davis and her business partner Ben Hemminger went from selling pre-owned luxury goods on eBay to becoming a retail fashion brand of their own.

Neiman Marcus showed its commitment to the concept when it purchased a minority stake in Fashionphile in April.

In a blog post the week of Thanksgiving, Davis announced the opening of the first four Neiman Marcus Selling Studios in time for Black Friday. “These new Studios will serve as spaces for you to sell your pre-owned luxury handbags and accessories, where FASHIONPHILE employees will authenticate and appraise your items, offering same day pay by check or a Neiman Marcus gift card (including an additional 10% bonus on the buyout value!).”

Three of the Selling Studios are in California: Newport Beach, San Francisco, and Beverly Hills. The fourth is located in Dallas, Texas.

The idea that shoppers can return Amazon orders to Kohl’s department stores and can sell luxury goods through Neiman Marcus shows how much retailers are willing to gamble to keep their stores relevant at a time when they face the risk of what Wikipedia calls the retail apocalypse.

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Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

One thought on “Retail Chain Sets Up Selling Stations inside Stores”

  1. “Antique” stores have been doing this for years; renting small spaces to temporary sellers. The busy season for my line of products is coming up Jan to April and I will be near the door in several antique malls in several districts in my area. Gives buyers the opportunity to see my items and not pay shipping.

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