Etsy is continuing to work on fixing and improving its newly revamped forums and groups (called Teams). The boards were down for nearly two weeks last month as it switched platforms, and Etsy provided an update this week on issues the new forums were experiencing along with fixes it had made.
The company is still reviewing whether to change the new practice in which members who are muted in the Forums are unable to post in Etsy Team discussion boards.
Etsy announcement follows:
Over the last two weeks, we’ve made a number of refinements to Teams and Forums. Below are some of the highlights, along with a few troubleshooting areas our team is currently reviewing.
We’ve added a temporary section of the Forums called Member Q&A: New community spaces, where you can converse with other sellers about your questions and find helpful tips for making the most of improvements to Forums and Teams.
Instances where members were unable to find or @mention members should now be resolved.
Fonts have been updated and should now be easier to read throughout community spaces.
White space has been reduced within Teams and Forums discussion threads.
We’re aware that Team Captains and Leaders are unable to send bulk messages to their members at this time, and understand how important this feature is for all team members. A solution is in the works and we’ll let you know as soon it becomes available.
Search speeds within the Teams and Forums have been shortened and performance will continue to improve in the coming weeks.
Following the migration to Etsy’s new community spaces, members who are muted in the Forums are currently unable to post in Etsy Team discussion boards. This change remains under review and we’ll continue to provide updates here as they become available.
SOURCE: Etsy Update