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How Mercari Selling App Is Tackling Shipping


MercariMercari announced a new pack-and-ship service for sellers through a deal with the UPS Store. Mercari is like Craigslist only it’s a mobile app, and without the meetups – everything ships.

Take a look at its shipping page to see how easy it tries to make the process for sellers, many of whom are what could be termed as “consumer sellers.”

Sellers can choose to use a prepaid Mercari shipping label or use the new Pack and Ship service where the seller brings the item to a store that will pack as well as ship the item. Mercari also lets sellers ship on their own, an option “if you’re a frequent seller and prefer a different method of purchasing postage,” in which case a valid tracking number is required.

Announcement follows:

At Mercari, our mission is simple: to make selling easier than buying.

Since shipping is a key part of selling, we’ve been working hard to make shipping super easy, even if it’s your first time.

Easy shipping for everyone
Back in 2014, we introduced our popular pre-paid shipping option: sellers receive a flat rate, printable shipping label via email when their item sells. Everything ships for one fixed price to buyers in all 50 states. No more guesswork about shipping costs. Print the label and ship. Easy.

Over the past year, we introduced further improvements. We expanded our offerings with FedEx, added heavier weight classes and reduced delivery times.

We heard from sellers that these improvements have made shipping a lot better. But we also heard that packing and shipping heavier, bulkier, or more fragile items is a challenge.

Introducing Mercari Pack and Ship
We know there are plenty of things around that house that can be difficult to pack. A stroller, floor lamps, a guitar… things that are big, bulky, or fragile and don’t fit neatly in a typical box. And can use a little extra care in packing.

Wouldn’t it be great if there was an expert to take care of the packing and shipping of these things?

Today we’re excited to launch Mercari Pack and Ship, a packaging service offered through The UPS Store. Using Pack and Ship, The UPS Store Certified Packing Experts® will print your label, package your item and ship it for you.

How it works
1. Beginning today, you can select the Pack and Ship shipping option when listing an item for sale. Make sure you’re using the most recent version of the Mercari app to access this new feature.

2. For items weighing up to 10 pounds, the cost is $20 for Mercari Pack and Ship. The shipping cost increases with item weight, with the maximum cost of $160 for an item that weighs up to 150 lbs.

3. When the item sells, take it to The UPS Store location nearest to you. Show them the instructions with the scannable code you received via email or in app, and the experts will take care of the rest. No need to print a shipping label or package your item.

Convenient options
Just like our prepaid shipping option through FedEx, you can use Pack and Ship to send items that weigh up to 150 lbs and up to 165 inches in combined length and girth.

Since four out of five Americans live within a 10 minute drive of a UPS store, we’re confident that Pack and Ship will make selling and shipping more convenient for almost everyone.

So go out, give it a try, and let us know how it goes. We’re here to help with any questions you might have.

And in the meantime, we’ll continue to work hard to make selling easier than buying. Stay tuned for more improvements. You’ll be the first to know.

SOURCE: Mercari Blog Post

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Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

One thought on “How Mercari Selling App Is Tackling Shipping”

  1. This is what ebay should be doing with its “equality moderator” and pilitics budget. Getting deals on shipping for its ENTIRE seller base. My ups guy is getting more business already and i love this feature as a buyer on fragile items from newbie or low rated sellers.

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