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eBay Launches Best Price Guarantee, But Only for Deals and Top 20

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eBay logoeBay will launch a Best Price Guarantee, it announced on Wednesday, but not for all listings – only for its special “Deals” that are preselected from certain sellers and for what it referred to as the “Top 20 best selling products across thousands of categories.”

eBay said the new Best Price Guarantee program will offer US shoppers 110% of the price difference if they find an item for less on a competitor’s website. It replaces eBay’s current price match offering.

Announcement follows:

Today, eBay announced it will be launching a Best Price Guarantee to offer shoppers in the United States 110% of the price difference if they find an item for less on a competitor’s website. Best Price Guarantee replaces eBay’s current price match offering, giving shoppers the lowest price online for eligible Deals and Top Products.

“Summer is a busy, deal-driven time for shopping and Best Price Guarantee gives eBay customers the confidence to navigate the season knowing they are getting the best possible price,” said Scott Cutler, eBay’s Senior Vice President, Americas. “Customers can enjoy the best prices every day, with no blackouts on price-matching throughout the summer.”

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Best Price Guarantee allows shoppers to be sure they’re getting the best deal on many of eBay’s most popular items. Users who find an item available for less on an approved competitor’s website can contact customer service within 48 hours of their original purchase on eBay.com and will be issued a coupon for 110% of the difference upon confirmation by the eBay team.

Items qualifying for the Best Price Guarantee are:

– Any product that displays the Best Price Guarantee badge, including the Top 20 best selling products across thousands of categories as well any item in our eBay Deals program.

– Eligible items must be available from an approved competitor, including Amazon.com, BestBuy.com, HomeDepot.com, Jet.com, Sears.com, Target.com, Walmart.com, and Wayfair.com.

– Both items (listed on eBay and the approved competitor’s website) should be exactly the same and currently in stock.

eBay Deals are open to everyone and always ship for free every day – no membership required – and include trending inventory from across all eBay categories, including consumer electronics, home & garden and fashion, at a great value (usually between 20% and 80% off). At any given time, there are tens of thousands of items offered through eBay Deals, and ‘featured deals’ are updated at least once a day starting at 8 a.m. PT. Top Products include the top 20 best-selling products across thousands of categories.

SOURCE: eBay Announcement

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Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com.

2 thoughts on “eBay Launches Best Price Guarantee, But Only for Deals and Top 20”

  1. Select sellers only. Means that the best price will always be 15 percent higher than Amazon etc. No deal here. Just another failed idea from the idiots in San Jose.

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