Etsy updated its terms. Among some of the changes: Users may not engage in discrimination; sellers will now have 4 business days for domestic orders to arrive before they become eligible for a case or review; Etsy added language regarding its class action and class arbitration bans. Users selling internationally should also pay attention to its new sanctions policy.
Thursday’s announcement follows:
You can review the updated House Rules here: Etsy.com/legal. The changes to the House Rules include:
Community: We don’t allow discrimination on Etsy. Our new Anti-Discrimination Policy details the types of behaviors we prohibit on Etsy to help keep our community inclusive and respectful.
Sanctions Compliance: We take compliance with economic and trade sanctions seriously at Etsy. Our new Sanctions Policy provides our community with additional information and resources about their compliance obligations when using Etsy’s services.
Seller Policy: Our updated Seller Policy (etsy.com/legal/sellers) includes a section on privacy to explain some of your responsibilities to protect the personal information of those you interact with, along with more information on what types of transactions and disputes are eligible for the Etsy case system.
Cases and Reviews: We’re updating our case and review eligibility to better meet the needs of our community. Sellers will now have 4 business days (in addition to processing times) for domestic orders to arrive before they become eligible for a case or review. Once eligible, all buyers will then have a 100-day window to review their purchase or report an issue. For more information about cases and reviews on Etsy, see this Help article.
Thanks for being a part of the Etsy community. Please visit Etsy.com/help/contact if you have any questions.
Source: Etsy Announcement Board Post