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Can Former PayPal Exec Improve eBay Payments?

eBay sellers may be in for some changes around payment processing. While PayPal remains eBay’s main payment-processing engine even after last year’s breakup, eBay must now manage its own risk and payment processing practices, and last week announced it has hired a former PayPal executive to head global payments for the marketplace.

In her new role as Vice President of Global Payments, Alyssa Cutright will lead eBay’s global strategy and operations of billing and payments, according to the announcement.

Cutright joined PayPal in 2000 from Wells Fargo, where she had been for 10 years, and she stayed with eBay’s payment unit until 2012 when she left for PayPal rival Square. She oversaw Square’s expansion into Canada, according to AllThingsD, but left after a year to go to a company called Plastiq, started by an entrepreneur frustrated that he could not pay for college tuition with a credit card.

From eBay’s announcement of Cutright’s appointment:

Payments are a critical part of the commerce ecosystem, and Alyssa has extensive industry experience, including 10 years spent at PayPal (formerly an eBay company) in a variety of critical roles, including leadership of the Financial Services (Core Payments), Risk Management, and North America Product teams.

A quote from the head of eBay North America hints at change. Hal Lawton said, “We are pleased to welcome Alyssa back to the eBay family. Her experience and leadership in the payment industry will help us deliver improved experiences for our sellers and buyers.”

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Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com.