Most people prefer to complain using online methods, according to a new survey from Trustpilot, a review community for online shoppers. The national survey of 1,000 adults conducted by OnePoll found that 62% of Americans prefer online methods to complain when Read more
Amazon made a second announcement this week impacting third-party merchant fees: on Thursday, it said it will change the way it calculates something called High-Volume Fees. The sellers who fear they are the hardest hit are sellers of items that Read more
eBay’s answer to Amazon Prime during the holiday season in particular is a program called Fast ‘N Free. eBay’s top two executives told a Wall Street analyst this week that it would launch in the second half of 2016 a Read more
