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Nervous About Buying a Car on eBay Sight Unseen?

For people who are considering buying a vehicle on eBay sight unseen, the marketplace is making available a service that it is integrating into its listings. eBay Motors has partnered with a company called WeGoLook so shoppers concerned about the condition of a car (or boat, or motorcyle,…) can hire a “looker” to inspect the vehicle in person.

Buyers can seamlessly select the “Order inspection from WeGoLook” option right on the eBay Motors listing page. WeGoLook will then dispatch a local, background-checked, certified Agent, called a “Looker,” to verify the seller’s claims. WeGoLook provides photos and videos of the vehicle within three business days of dispatch.

WeGoLook auto reports start at $69 for eBay shoppers and include current photos, VIN and make/model verification, and an odometer reading. Note that nowhere does it say the lookers are auto mechanics.

To get a look under the hood, buyers must purchase the $199 service that includes video demos and tours, photos, diagnostic and collision checks, test drives and more.

eBay Motors said, “This initiative, along with eBay’s Assurant Protection Plan and Vehicle Purchase Protection – which covers up to $50,000 for vehicle non-delivery, missing title or major undisclosed defects – enables increased buyer confidence and solidifies the company’s position as the most trusted online marketplace.”

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WeGoLook was founded in 2010 and “pioneered the concept of crowdsourced, onsite verifications and inspection services for buyers of online and distinct items, such as automobiles, real estate, and high-value goods.”

More information is available on the eBay corporate blog.

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Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com.