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Stitch Labs Adds Features to Reduce Out-of-Stock Orders

Keeping track of inventory can be difficult for online merchants, especially for those who sell on multiple channels – selling an item to an online shopper when it’s out-of-stock is a big no-no. Stitch Labs added new features to its inventory-management solution to help retailers prevent one of the leading causes of inventory and fulfillment issues: human error.

Stitch Labs has added barcode scanning functionality to help mid-size retailers automate and streamline their back-end operations in real-time. “As our retail customers continue to scale, we recognize the need to expand our feature set by providing an emphasis on automation,” said Brandon Levey, Stitch Labs CEO.

The company said its survey of customers showed that nearly half (45%) of retailers experienced lost customers due to a single order mishap. And nearly two-thirds (63 percent) of inventory or fulfillment issues are caused by human error from manual process management.

Other interesting findings of Stitch Labs’ customer survey include the following:

  • Almost half (46%) of retailers will invest a majority of their IT spend in 2016 on warehouse inventory management.
  • Half of retailers (50%) expect to see more free shipping as ecommerce fulfillment competition heats up, and nearly one-third (29%) anticipate an uptick in same-day shipping.
  • Only 3% of retailers expect to see more delivery via drones in 2016.

Stitch Labs integrates with marketplaces and ecommerce platforms including Amazon, eBay, Etsy, Bigcommerce, Magento, and Shopify. Here’s how the company explained its new functionality:

“Stitch’s new barcode scanning and printing functionality adds efficiency and organization to warehouse operations and provides a manageable, unified view of a customer’s business. Additionally, through new partnerships with third party logistic (3PL) companies such as DCL, AMS and others, retail businesses can now manage multi-channel fulfillment effortlessly without the need for additional warehouses or staff.”

You can find more information on the StitchLabs.com website.

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Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com.