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eBay Hands Out Credits to Sellers to Settle Lawsuit

eBay sellers should be on the lookout for Good ‘Til Cancelled credits on their statements thanks to a lawsuit filed in 2011.

Did eBay deliberately trick customers into paying recurring fees for its “Good ‘Til Cancelled” listings, which automatically renew every 30 days until the seller cancels the listing or the item is sold?

That was the claim of a seller who filed a class action lawsuit against eBay. A judge tossed the claims of fraud, ruling the plaintiff, Richard Noll, hadn’t provided sufficient details of eBay’s alleged misrepresentations, but the lawsuit proceeded.

As we previously reported, eBay agreed to settle the case, and it established a Gross Settlement Fund in the amount of $6,400,000.

On Tuesday, eBay sent emails to sellers on Tuesday informing them of credits it is handing out as a result of the settlement:

Dear (redacted):
As a seller that paid Good ‘Til Cancelled (“GTC”) fees for eBay listings in the United States between September 16, 2008 to June 19, 2012, you have been identified as a Settlement Class Member in the Noll v. eBay Inc. class-action suit.

We are writing today to let you know that the Settlement has now received final approval from the Court, and – as a result of this approval – you may be eligible for a credit. If you are eligible, your credit will be calculated and automatically applied to eBay account (User Name redacted), reflected on your statement as “Good ‘Til Cancelled Credit.”

Please note that there is nothing that you need to do to receive this credit. If you have any questions about this credit, please visit www.ebaygoodtilcancelledclassaction.com, email info@ebaygoodtilcancelledclassaction.com, or call 1-888-487-6522.

As always, thank you for selling on eBay.
The eBay Seller Team

According to eBay’s email, there is no need for eligible sellers to take any action in order to receive the credit.

Ina Steiner on EmailIna Steiner on LinkedinIna Steiner on Twitter
Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.