One reason US sellers are wary of cross border trade is the shipping hurdle and the risk of stolen packages, yet serving overseas customers can open the door to increased revenue. Endicia launched Global Services to help merchants overcome some Read more
Like death and taxes, the rising cost of shipping is a certainty for online merchants. Right on cue, FedEx announced its rates for 2016 are going up by an average of 4.9% for U.S. domestic, U.S. export and U.S. import Read more
Amazon workers in Germany have gone on strike in six fulfillment centers. The union representing them said Amazon operates eight major shipping locations in Germany, and said workers planned to continue striking through September 26. Germany’s leading trade union Verdi Read more
eBay confessed to screwing up shipping estimates on sellers’ listings for a 2-week period in September. eBay informed sellers in an email in case they receive defects from shoppers disappointed with delivery time. The issue is important since buyers make Read more
eBay will run a pilot program in the US and UK this fall to test a new returns feature that lets sellers reclassify returns. The test is recognition of the fact that some shoppers who experience buyer’s remorse lie when Read more
