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eBay Hopes to Rejuvenate Marketplace as It Celebrates 20 Years

This is a special week for eBay as the company celebrates the 20th anniversary of its founding on Thursday. Time magazine devoted coverage to the anniversary with a few articles, including this one featuring an infographic.

The Mayor of San Jose, California, where eBay is headquartered, went so far as to proclaim it“eBay Day” on Tuesday.

EcommerceBytes has been devoting a lot of coverage about changes ahead promised by CEO Devin Wenig. On Tuesday, eBay published an interview with the head of eBay North America Hal Lawton, and while he didn’t get into many specifics about how changes will impact sellers, he did say he plans to rejuvenate and stabilize the marketplace.

eBay has been widely criticized by sellers for its executives’ lack of retail experience, but Lawton, who joined eBay this year, comes from retail chain The Home Depot. Here’s how he responds to the question, “What are your top priorities in your role as North American chief for eBay?”

“To rejuvenate the business, energize the organization, stabilize it. Our North American team has done a fantastic job on that over the last four months, and we just need to continue that journey over the next 8 to 12 months. Devin Wenig, our CEO, has outlined a series of initiatives, and we absolutely have to deliver on those.”

You can read the full interview and view the accompanying video on the eBay blog.

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Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.