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Union Says USPS Should Exploit Ecommerce Opportunity

One year ago, the USPS Inspector General said offering financial services could help generate $8.9 billion in new revenue per year for the Postal Service.

Apparently postal workers agree, and their union said Wednesday the Postal Service should also capture a greater share of the growing ecommerce market. And if anyone understands the growth of ecommerce, it’s the men and women carrying packages to shoppers’ front doors.

As the American Postal Workers Union (APWU) gets ready to enter into contract talks with the U.S. Postal Service for a new contract on February 19, it issued a statement saying that along with issues such as fair wages and benefits, it proposes “bold improvements in customer services, such as postal banking, the sale of licenses, and the addition of public notary services, along with a proposal for longer and more convenient hours for customers to allow USPS to capture a greater share of the growing ecommerce market.”

APWU President Mark Dimondstein said USPS management has shortened hours at neighborhood post offices, closed mail processing centers, lowered delivery standards, and slowed mail delivery.

“The Postal Service must take advantage of the explosion in ecommerce to modernize and better serve the people,” he said.

The APWU is a participant in a new initiative formed by 64 organizations called A Grand Alliance to Save Our Public Postal Service. Today, Dimondstein will be joined by actor-activist Danny Glover, the son of postal workers, at a news conference that precedes the start of negotiations between the Union and the Postal Service.

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Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com.