Customer satisfaction with retail is down for the first time in four years, but ecommerce was up in the fourth quarter compared to a year ago, according to the American Customer Satisfaction Index (ACSI). A spokesperson for the ACSI Retail Read more
There’s no question that Amazon and eBay are enamored of fashion, but beyond the higher profit margins and the bait it offers to attract more affluent shoppers, does it make sense for either company to pursue haute couture? Bloomberg reports Read more
One year ago, the USPS Inspector General said offering financial services could help generate $8.9 billion in new revenue per year for the Postal Service. Apparently postal workers agree, and their union said Wednesday the Postal Service should also capture a greater Read more
Facebook is doing to Google what Google did to eBay – targeting online merchants in an effort to boost its revenue. On Tuesday, Facebook launched product ads, “a solution designed to help businesses promote multiple products or their entire product Read more
