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eBay Loyalty-Program Partner Investigates Reports of Fraud

If you are a member of an eBay-affiliated loyalty program in the UK called Nectar, beware of a possible security vulnerability. Police are investigating reports that members of Nectar who linked their accounts with eBay experienced fraudulent transactions, according to Betanews.com.

“Nectar has now added extra security measures after some members saw thousands of points go missing from their accounts, which fraudsters had exchanged for eBay vouchers,” according to Beta News.

Nectar told the publication there was suspicious activity on a “small number” of Nectar accounts, while eBay said it does not comment on matters of security.

The Daily Mail explained the program in its report – “Under the Nectar and eBay scheme, members can collects points on eBay purchases and then change their points into vouchers to spend on the auction site.”

“But,” it continued, “customers have seen thousands of points going missing from their Nectar account – only to find out later they have been spent on eBay.”

Neither publication mentioned eBay’s own security breach of 2014 and whether that might have played a role in the current reports.

eBay operates its own loyalty program in the U.S. called eBay Bucks for which it scaled back rewards last year.

It shuttered eBay Bucks in Canada in 2013.

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Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com.