Buyers appreciate flexibility in how they pay for online purchases. Online marketplace Bonanza is taking Etsy’s lead by preparing to add a Direct Checkout experience that adds an Amazon-like experience when it comes to paying for goods. This means buyers Read more
The USPS will resume its consolidation of mail processing centers after Phase 1 saw the closure of 141 mail processing facilities in 2012 – 2013. The only positive for online merchants – Phase 2 will begin after the 2014 holiday Read more
eBay users are receiving transcripts of conversations they’ve supposedly had with eBay customer service. The problem? They never contacted customer service. What’s puzzling is that several people have reported such incidents, and in at least two of these cases, the Read more
eBay acknowledged it experienced technical issues last week but downplayed their impact on users. Days after reports came flooding in from users unable to log in to the site or use certain features, eBay posted the following message on its Systems Read more
