Etsy tried a test in which it omitted shipping costs from sellers’ listing pages, instead requiring shoppers to place items in their shopping carts in order to see shipping. After running the test for 2 and a half weeks, Etsy Read more
Part of good customer service means listening to the people who help pay the bills, and it doesn’t matter about the size of the company. eBay falls at the larger end of that spectrum. Recently the company turned to the Read more
Etsy said it did not mean to imply in its announcement to users last week that the recent eBay security breach was the major contributor to a rise in account hijackings on its own marketplace, telling EcommerceBytes on Monday it Read more
eBay CEO John Donahoe will find himself filling in again as head of PayPal after President David Marcus handed in his resignation. Marcus is leaving PayPal on June 27 and will head to Facebook to head up its messaging products. Read more
