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eBay UK Changes Terms of Store Subscriptions

Online sellers who have or are thinking of subscribing to an eBay Store in the UK – known there as eBay Shops – should be aware of a change in terms announced on Monday.

Effective February 4, 2014, eBay UK is changing the terms under which sellers can purchase, upgrade or downgrade an eBay Shop. eBay is requiring UK sellers to commit to a shop for a longer period of time, which it’s calling a “Minimum Commitment Period.”

eBay is requiring sellers to commit to a new Shop for “the number of days until the end of the existing month plus the whole of the next month.” That means a seller who signed up for a Shop on March 20th would be purchasing it until the end of April, and could not close the shop until April 30th.

For existing Shop subscribers, cancellations will take effect at the end of the month in which they cancel. And if they upgrade their Shop, then any new benefits and costs will take effect immediately, and any unused portion of their current subscription would be credited back to them.

Sellers reacted to the announcement on the eBay discussion boards. ” Seems reasonable enough,” wrote one seller. “Anybody who cancelled a shop subscription after only a few days couldn’t really be said to have given it a chance.”

Another wrote, “I think the minimum commitment period is sensible, but not sure about the impace on downgrades. At least it will rarely have an impact.”

Sellers can learn more on the eBay UK announcement board and on the eBay UK help pages.

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Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com.