Money Transmitters

Merchants’ Guide to State Money Transmitter Requirements for PayPal, Google, Amazon and Other Online Payment Services

Online payment processors such as PayPal, Amazon and Google are generally regulated at the state level where they are classified as money transmitters. EcommerceBytes compiled this guide to state money transmitter laws in November 2012, see an introduction in this November 8, 2012 article.

State

Agency

Contact

Phone

Email

Hold period

Link to relevant statute/regulation

Comments

AL

Alabama Securities Commission

Bene Kyles

334-242-2372

Email

None

Link

AK

Alaska DCCED
Division of Banking & Securities

Marilyn White

907-269-4594

Email

10 business days

Link

AZ

Arizona Dept of Financial Institutions

Stephen Rosenthal

602-771-2844

Email

None

Link

AR

Arkansas Securities Department

Karyn Tierney

501-324-8671

Email

None

Link

CA

California Department of Financial Institutions

Robert Venchiarutti

415-263-8511

Email

10 business days

Link

CO

Colorado
Division of Banking

Terry Breckenridge

303-894-7838

Email

None

Link

CT

Connecticut Department of
Banking

Min Liu

860-240-8283

Email

None

Link

DE

Delaware Office of the State Bank
Commissioner

E. Quinn Miller

302-739-4235

Email

Five days for money
transmitted abroad

Link

DC

Department of Insurance, Securities and Banking

Calvin Clark

202-442-7821

Email

None

Link

FL

Florida Office of Financial Regulation

Michael S. Ramsden

850-410-9840

Email

10 business days

Link

GA

Georgia Dept. of Banking and Finance

Joel Byers

770-986-1656

Email

None, but five day
remittance requirement for agents that contract with transmitters

Link

$1,000 fine for
failing to respond to a customer complaint

HI

Hawaii Division of Financial Institutions

Lynne Himeda

808-586-2814

Email

10 business days

Link

ID

Idaho Department of Finance

James Burns

208-332-8080

Email

None

Link

IL

Illinois Dept of Financial and
Professional Regulation

Paul Vasilakos

312-793-2176

Email

Three business days

Link

IN

Indiana Department of Financial Institutions

Dave Larson

317-232-5849

Email

None

Link

IA

Iowa Division of Banking

Stuart W. McKee

515-281-4014

Email

None

Link

KS

Office of State Bank Commissioner,
Division of Banking

Robin Wilson

785-296-2266

Email

None

Link

KY

Kentucky Department
of Financial Institutions

Chris Thompson

800-223-2579 x243

Email

None

Link

LA

Louisiana Office of Financial Institutions

Doug Buras

225-922-2595

Email

None

Link

ME

Maine Department of
Professional and Financial Regulation, Office of Consumer Credit Regulation

David Stolt

207-624-8527

Email

None

Link

MD

Department
of Labor, Licensing and Regulation, Office of the Commissioner of Financial Regulation

Nicole Mavias

410-230-6094

Email

None

Link

MA

Massachusetts
Division of Banks

Tiffany Fowlie

617-956-1549

Email

Seven days for
transmission to foreign countries

Link

MI

Michigan
Office of Financial and Insurance Regulation

Karen J. Tingley

877-999-6442

Email

None

Link

MN

Department
of Commerce, Division of Banking and Finance

Robin Brown

651-282-9855

Email

Five days for wire
transmissions

Link

Not a member of the
Money Transmitter Regulators Association

MS

Department of Banking and Consumer Finance

Carolyn Heck

800-844-2499

Email

None

Link

MO

Missouri Division
of Finance

Joe Crider

573-751-3242

Email

None

Link

MT

Division of Banking and Financial
Institutions

Wayne Johnston

406-841-2918

Email

Five business days
upon availability of funds for withdrawal

Link

Not a member of
the Money Transmitter Regulators Association; PayPal is registered in this state as an
escrow business

NE

Nebraska Department of Banking and
Finance

Scott Peter

877-471-3445

Contact Page

None

Link

Not a member of the
Money Transmitter Regulators Association

NV

Nevada Department of Business and
Industry, Division of Financial Institutions

Sandi Mincer

702-486-4120
x244

Email

None

Link

PayPal, Amazon not
registered, but Google Checkout and Moneybookers are

NH

New Hampshire Banking Department

Nancy Burke

603-271-3561

Email

None

Link

NJ

New Jersey Department of Banking
and Insurance

Thomas M. Hunt

609-292-7272
x50223

Email

None

Link

NM

Money
transmitters are not regulated

NY

New York State Department of Financial Services

Consumer hotline

1-877-BANKNYS

Contact Page

None

Link

As of July 3,
2012, PayPal and Amazon were not registered, but Google Payment Corp. was

NC

North Carolina Office of the Commissioner
of Banks

Rodney Oldham

919-733-3016

Email

None

Link

ND

North Dakota Dept of Financial Institutions

Chris Ludwig

701-328-9933

Email

None

Link

OH

Ohio Division of Financial Institutions

John K. Bishop

614-644-7525

Email

None

Link

relevant portion of
law begins at Sec. 1315.01

OK

Oklahoma State Banking Department

Dudley Golbert

405-521-2782

Email

None

Link

OR

Oregon Department of
Consumer & Business Services

Michael McCord

503-947-7844

Email

None

Link

PA

Pennsylvania
Department of Banking and Securities

Don DeBastiani

717-783-2494

Email

None

Link

RI

Rhode Island Department
of Business Regulation, Division of Banking

Paul McGreevy

401-462-9532

Email

None

Link

Not a member of the
Money Transmitter Regulators Association

SC

Money
transmitters are not regulated

SD

South Dakota Division of Banking

Bret Afdahl

605-773-3421

Email

None

Link

TN

Tennessee Department of Financial
Institutions

Justin McClinton

615-532-1021

Email

None

Link

TX

Texas Department of Banking

Stephanie Newberg

512-475-1280

Email

10 business days
for authorized delegates to remit to license holders

Link

An applicant for a
money transmission license must provide, and a money transmission license holder must
maintain at all times, security consisting of a surety bond, an irrevocable letter of
credit, or a deposit instead of a bond in accordance with this section.

UT

Utah Department of Financial Institutions

Jerry Jaramillo

801-538-8830

Email

None

Link

VT

Vermont Dept of Banking, Insurance,
Securities and Health Care Administration

Sue S. Clark

802-828-4878

Email

None

Link

Within 10 business
days after being advised by the payor financial institution that a payment instrument has
been altered, forged, stolen, obtained through fraudulent or illegal means, negotiated
without proper legal authority, or represents the proceeds of illegal activity, the
licensee shall notify the police department in the city or town where the payment
instrument was cashed.

VA

Virginia Bureau of Financial
Institutions

Nicholas C. Kyrus

804-371-9690

Email

None

Link

WA

Washington Department of Financial Institutions

Adam Johnson

360-970-8332

Email

None

Link

WV

West Virginia Division of
Financial Institutions

Tracy Hudson

304-558-2294

Email

Three business days

Link

WI

Wisconsin Department of Financial Institutions,
Division of Banking

Nancy Schreiber

608-261-2312

Email

Five days for
transmission to foreign country

Link

WY

Wyoming Division of Banking

Ryan Seals

307-777-6601

Email

None

Link