Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Alibaba Sells eBay Selling Tools and US Marketplace

June 23, 2015August 8, 2017 Ina Steiner

Alibaba sold its eBay selling tools and 11 Main marketplace to a little known marketplace called OpenSky last week, and took a 37% share in the company. A person familiar with the matter said that at least in the short Read more

USPS Expands Grocery Delivery with Amazon Fresh

June 22, 2015August 8, 2017 Ina Steiner

The USPS will expand its grocery-delivery service called Customized Delivery, which provides customers with delivery of groceries and other prepackaged goods primarily during a 3 am to 7 am delivery window. The Postal Regulatory Commission (PRC) granted permission last fall for the Read more

eBay Sells Back Craigslist Shares in Pre-Split Housecleaning

June 22, 2015August 8, 2017 Ina Steiner

Craigslist purists are likely rejoicing at the news that eBay has sold its share in the classifieds site back to Craigslist. eBay has had some doozies when it comes to acquisitions – Skype was its most spectacular failure from a Read more

Etsy Puts Relevant Reviews before Others

June 19, 2015August 8, 2017 Ina Steiner

Etsy announced it has changed the way reviews appear in sellers’ shop listings. Reviews appear in order of recency, but now when shoppers visit a particular product listing page, they will see reviews relevant to that listing at the top Read more

Etsy Deactivates 10-Year-Old Shops in Error

June 19, 2015August 8, 2017 Ina Steiner

Etsy sellers were in panic mode on Thursday after reports surfaced that Etsy had shut down shops. A reader reported, “Etsy is shutting down shops that have been open for 10 years. Looks like a major bug, but even the Read more

eBay Confirms It Blocked Buyers in Error

June 19, 2015August 8, 2017 Ina Steiner

An eBay spokesperson confirmed on Thursday it had prevented some buyers from purchasing items on the UK marketplace in error. Sellers had first identified the problem, reporting on discussion boards that eBay was blocking buyers from adding items to their Read more

eBay Site Malfunctions Thursday Evening

June 19, 2015August 8, 2017 Ina Steiner

eBay experienced severe technical issues for about 2 hours on Thursday evening starting sometime after 6:30 pm Eastern. Users were unable to complete successful searches or sign in (or log off), other pages were not functioning. eBay spokesperson Ryan Moore Read more

eBay Reneges on Coupon Sent to UK Shoppers

June 18, 2015August 8, 2017 Ina Steiner

eBay shoppers in the UK said the company is reneging on a coupon it offered them in an email invitation on Monday. As we reported in Newsflash on Tuesday, after recipients invested time shopping on the site deciding what to purchase, they Read more

UPS Eliminates Discounts for Large Retailers

June 18, 2015August 8, 2017 Ina Steiner

UPS is doing away with the big discounts large retailers receive on oversize packages this holiday season – and in some cases, year round – according to the Wall Street Journal. The shipping carrier has been broadcasting its intention to implement Read more

Amazon Mulls Crowdshipping App

June 17, 2015August 8, 2017 Ina Steiner

Amazon is considering yet another new way to deliver packages to customers – think of it as Uber for Amazon deliveries. Amazon is working on a mobile app called On My Way, according to the Wall Street Journal. Brick and mortar Read more