Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Sat Oct 2 2021 08:34:54

eBay Reinvests in Deals Site Backend - What's the Big Deal?

By: Ina Steiner

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Want to launch a deal on eBay to get an item in front of shoppers' eyeballs? eBay is making the process of submitting deals easier through a new seller portal - if you are one of the select few invited to the program, that is.

According to a message eBay sent to an EcommerceBytes reader on Thursday, it's introducing a new and improved Deals experience for sellers.

"Starting October 4, 2021, our new seller portal, powered by best-in-class automation will make it easier than ever to submit Deals, track them, and review their status."

Presumably the notification referred to eBay's Deals ... Read More

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Wed Sept 29 2021 13:53:58

Buying Your Way to the Top of eBay Search Results

By: Ina Steiner

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Sellers have been buzzing about eBay's new cost-per-click ads where sellers can vie for top placement in search results. In explaining its Promoted Listings Advanced ads, eBay said, "It works by allowing you to target the keywords that matter to you, and you then bid for the number one slot in eBay search results."

But sellers are concerned about the impact of the program (see the companion post from Tuesday, "Some Blame Slow Sales on New eBay CPC Ads").

A seller who goes by the handle glasser wrote in a thread on the ... Read More

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Tue Sept 28 2021 11:40:58

Some Blame Slow Sales on New eBay CPC Ads

By: Ina Steiner

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How are eBay's new cost-per-click ads (CPC) impacting sales? Some sellers have raised concerns about the program called Promoted Listings Advanced, still in Beta.

A Top Rated seller told EcommerceBytes they felt eBay was strong-arming them to use it. "It feels my store has dropped off the face of the Earth - no sales since end of August, which never happens."

When they contacted eBay about the sales drop, the rep pitched them on the new CPC ads (eBay Promoted Listings Advanced), where sellers pay eBay whenever a buyer clicks their ad, regardless of whether the buyer purchases the item. 

Another reader ... Read More

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Sun Sept 26 2021 20:32:12

eBay Glitch Sabotages Sellers' Offers to Buyers

By: Ina Steiner

 

Imagine sending an offer to eBay buyers to entice them to purchase your items at a discount, only to have a warning included in the message that states you won't ship to their location. 

A reader had reported the problem in a letter to the editor published on EcommerceBytes in March ("eBay Randomly Tells Buyers Seller Does Not Ship to Their Location").

There's now a growing buzz about the glitch thanks to more sellers becoming aware of the issue and speaking out publicly, including posts on the eBay for Business Facebook page.

Don Heiden, who posts content on YouTube under the moniker the Auction ... Read More

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Thu Sept 23 2021 15:49:16

Account Opened in 1999 Is Ineligible for eBay Payments

By: Ina Steiner

 

A seller finds himself in an unusual situation. He kept getting errors when listing on a little-used personal account, and discovered it was because he hadn't yet signed up for Managed Payments.

But then came the Catch 22: his account was too old to sign up for Managed Payments.

"I was basically told that my account was so old that managed payments had not made it that far and they were unsure if it ever would," the seller told EcommerceBytes. "The eBay rep suggested that I open a new account."

The idea that eBay may not be able to get older accounts set up with ... Read More

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