Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of
Tue Sept 20 2022 15:25:58

eBay Offers Seller $500 in Ad Credits but Rescinds the Offer

By: Ina Steiner

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eBay is back with another promotion to encourage sellers to pay extra to advertise their listings. But one reader who received a promotional message offering a $500 credit for advertising through its Promoted Listings Advanced Beta program was foiled in her attempt to use it.

After the seller activated the promotion, it said she was disqualified from participating, displaying the following message: "Unfortunately, this promotional offer is not available to you."

Last month eBay offered a similar promotion, offering some sellers $500 in ad credits for Promoted Listings Standard ads. (You can find an explanation of eBay Promoted Listing Advanced ads ... Read More

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Sat Sept 17 2022 10:26:53

eBay Sacrifices Usability for Sake of Mobile-Desktop Consistency

By: Ina Steiner

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Sellers continue to find fault with eBay's new "unified" listing tool, but eBay remains committed to rolling it out to all users. eBay explained the rationale for the new tool as follows: "The new tool provides a unified listing experience across desktop and mobile web browsers, so sellers can efficiently list at home or on the go."

We heard from yet another seller on Friday who encountered the new tool for the first time this week, and his complaints are similar to those we've been hearing from sellers since eBay formally announced it on January 19, ... Read More

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Wed Sept 14 2022 20:37:48

eBay Fall Update to Include Changes to Shipping and Payments

By: Ina Steiner

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eBay will share some major announcements from the upcoming Fall Seller Update next week at its virtual eBay Open seller conference before making a formal Fall Seller Update announcement sometime after the conference. "We want to share all of the announcements straight from our teams and executives who've developed all the great updates," according to a company representative during Wednesday's monthly chat session.

The rep said eBay CEO Jamie Iannone would make an announcement during the keynote on Monday (we believe they misspoke, since the opening keynote is being held on Wednesday, September 21 at 12 noon Eastern).

And on Thursday, the keynote ... Read More

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Mon Sept 12 2022 20:22:27

This May Be Why eBay Collection Is Still in Beta

By: Ina Steiner


eBay is testing a tool that lets people track the value of their collectibles and "monitor the real-time market valuation changes of their portfolios." But perhaps this is why it remains in beta.

The premise of eBay Collection, currently available only in the Trading Cards category, is explained on the Collection Hub of the eBay website: "You can now upload, manage, and track the value of up to 1,000 cards that you own, buy, and want all in one place."

But a collector wrote in a recent thread on the discussion boards that eBay was valuing some of the ... Read More

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Sun Sept 11 2022 20:01:42

What's Behind Some of the Baffling Item Specifics on eBay?

By: Ina Steiner


When you list a collectible glass bottle for sale, you don't expect to see product-attribute fields pertaining to ironing, drycleaning, machine-washing, and tumble-drying. But that's what one eBay seller saw when they attempted to fill out Item Specifics on a new listing.

In the post titled, "LAUGHABLE Item Specifics ... Something to brighten your day," the seller described four mismatched product attributes.

The seller joked that if they attempted to send the bottle out to be cleaned, their dry cleaner would likely have them hauled away - but they also asked with a grain of seriousness if they should fill in the fields ... Read More

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