Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of
Thu May 17 2018 15:58:50

eBay Commences Next Phase of Guaranteed Delivery

By: Ina Steiner

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eBay began opting additional sellers into its Guaranteed Delivery program this week, not without some bumps in the road, sellers have told EcommerceBytes.

With the Guaranteed Delivery (GD) program, eBay is allowing shoppers to filter search results to show only items that offer guaranteed delivery within 3 days. You can read more about it in the "Sellers Guide to eBay Guaranteed Delivery" published in EcommerceBytes on Sunday.

Some sellers are happy to join given the increased visibility. But some sellers who opted out after having been placed in the program yesterday said their listings continue to show guaranteed delivery times.

One reader shared the ... Read More

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Thu May 17 2018 10:04:25

Can eBay Pull Off New Personalized Shopping Feature?

By: Ina Steiner

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eBay announced a new feature available on its mobile app that allows shoppers to customize their home page. If you have a feeling of deja vu, it's because eBay has tried this concept before. In October 2012, to much fanfare, eBay announced a new personalized home page.

Here's what we wrote in 2013 after it launched:

"eBay announced a new logo and personalized home page in October to great fanfare, calling it "the new eBay." The homepage collage feature has been compared to Pinterest - you tell eBay your interests, and it shows you photos from newly added listings. Scroll your mouse ... Read More

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Tue May 15 2018 16:59:05

eBay Pays Big Bucks for New Buyers through Referrals

By: Ina Steiner

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eBay is drumming up new users with an unusual referral promotion. "Share your love: Get $10 when friends shop eBay. They'll receive $10, too!" The email invitation goes on to state:

"You shop on eBay all the time, but what about your friends and family who don't? For a limited time, refer your friends to eBay and we'll give you both $10 once they've made their first purchase."

The referral promotion is by invitation only and is for a limited time (unspecified). Participants can earn a $10 eBay voucher for each person they refer who registers for an eBay account and makes their ... Read More

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Mon May 14 2018 22:32:51

eBay Return Policy Restrictions Take Effect Tuesday

By: Ina Steiner


Are you ready for eBay's return-policy restrictions that take effect after tomorrow, May 15th? eBay sent an email reminding sellers that it's limiting the options they can offer for returns, which it announce as part of the Spring Seller Update.

Sellers are also weighing their options regarding a related change that was announced as part of the same Seller Update: beginning next month (June 1, 2018), Top Rated sellers will be required to offer 30-day free returns to be eligible to receive the Top Rated Plus discount and badge, with some category exceptions.

Here's the email eBay ... Read More

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Sun May 13 2018 11:06:00

eBay Throttles Sales to Deter Amazon Arbitrage?

By: Ina Steiner


eBay reportedly admitted to throttling sales of certain sellers beginning in April, according to a company in Israel. SaleFreaks, which provides software to help eBay sellers source goods from other marketplaces, claims eBay deliberately set out to throttle sales of certain types of companies in Best Match search, which resulted in a decline in sales for those sellers, though it isn't clear how SaleFreaks made that determination.

SaleFreaks claims that after being unsuccessful in talks with eBay about problems its clients were having, it joined with large clients to initiate a legal case against eBay and met ... Read More

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