AuctionBytes Blog
Covering auctions, collectibles and marketplace selling.

AuctionBytes Blog The AuctionBytes Blog has been giving a voice to online merchants since its launch in 2005. Named one of the world's top 30 blogs in 2008 by "Blogging Heroes." Weigh in with your thoughts on the joys and pitfalls of selling online.
Mon Dec 4 2017 11:50:45

Amazon Finally Launches Marketplace in Australia

By: Ina Steiner

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Visiting Amazon.com.au today brings up more than digital goods and Amazon hardware - after weeks of rumors about the launch date, Amazon Marketplace has finally expanded to Australia.

Back in October, an Amazon spokesperson told EcommerceBytes it had 500 third-party sellers registered to sell on its marketplace there. The following month, it held a seller summit in Sydney where hundreds of people attended.

Amazon Australia Country Manager Rocco Braeuniger and Head of Amazon Marketplace in Australia Fabio Bertola gave attendees guidance on how to take their businesses to millions of customers across Australia and around the world ... Read More

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Sat Dec 2 2017 22:59:42

PayPal Lawsuit Raises the Issue of Fee Transparency

By: Ina Steiner

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This is one for online sellers to watch - A Canadian man sued PayPal Canada "alleging that the online payments company charges Canadians hidden currency conversion fees, violating its user agreement," according to the Canadian Press (via CBC).

Lawyers for the PayPal user is trying to get class certification

The newswire noted that none of the allegations have been proven, and says PayPal Canada did not immediately respond to its requests for comment.

The allegations are specific in this case, but it brings attention to the difficulties online merchants face in tracking fees assessed by payments firms and online marketplaces. If ... Read More

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Thu Nov 30 2017 09:30:28

eBay Gives Sellers Some Good News about Watermarks

By: Ina Steiner

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Update 11/30/17: eBay made an official announcement on its Seller Announcement Board regarding watermarks.

eBay gave sellers some good news, at least to sellers in the UK. The company had told sellers it would remove listings that contained watermarked images from search results beginning in March 2018 - but eBay UK won't enforce the policy, and an eBay employee confirmed there would be changes coming in the US, though she wouldn't provide details.

The buzz began when a seller reported that a customer service rep had informed them eBay wouldn't require them to leave watermarks. There was much discussion about the credibility of ... Read More

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Wed Nov 29 2017 16:58:19

Former CEO Tweets Her Support of Etsy

By: Ina Steiner

 

Last week, the New York Times caused a stir among sellers when it delved into the transformation Etsy is undergoing from a touchy-feely, do-good company to a more hard-nosed, profit-driven company under its new CEO Josh Silverman, who made some major layoffs after replacing Chad Dickerson in the spring.

Two days later, the Telegraph wrote its own version of the story titled, "Etsy's radical revamp is kissing goodbye to its handmade roots."

One former Etsian is throwing her support behind the changes. Maria Thomas took the helm of Etsy in 2008 and left in 2009, replaced by founder Rob Kalin.

Yesterday she tweeted her support ... Read More

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Mon Nov 27 2017 22:15:48

Has eBay Reached Its Level of Incompetence?

By: Bob

 

Has eBay reached its Level of Incompetence? Online seller and AuctionBytes blogger Bob examines how a new policy and its detrimental effect on sellers is evidence of the Peter Principle at work.

In 1969 Dr. Laurence J. Peter wrote a wonderful book titled, The Peter Principle: Why Things Always Go Wrong. This is classic study of corporate bureaucracy which he dubbed "Hierarchiology" (that word, alone, makes this book a must read!).

There were several important tendencies that this book exposed. Spoiler Alert! A main one was that in a corporate atmosphere, people tended to rise to their "Level of Incompetence." This ... Read More

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