eBay is introducing “credit note” tax documents, it announced on the last day of 2025. The goal of credit notes is “to make billing clearer, more transparent, and easier for sellers to manage,” it said in its New Year’s Eve announcement.
Beginning January 1, 2026, eBay will issue separate credit notes for all seller fees, charges, and tax reversals in the US. Each credit note will clearly show any credited amounts as well as references to the original invoice.
“Together, your invoice and credit note provide a complete record of your transactions – making seller fee and tax reconciliation and record keeping easier.” eBay advised sellers to retain their eBay credit notes and treat them as “a separate document that complements the original invoice.”
How to Access Your Credit Notes
Starting January 1, 2026, credit notes will be available in the same location as your tax invoices – provided as:
- A PDF summary (for a quick overview),
- A CSV file (for detailed transaction-level information.
You can download them from Seller Hub or My eBay:
1) Go to the Payments tab in Seller Hub (or Payments in My eBay),
2) Select Reports,
3) Open the Tax Invoices tab,
4) You’ll see a list of available credit notes alongside your monthly tax invoices,
5) To download, select Summary Download or Details Download.
If you have questions or need assistance, please contact our Customer Support.
eBay published the post on the eBay Seller Announcement board on December 31, 2025.
