eBay is taking the unprecedented step of allowing sellers to cancel auction transactions for an 11-day period, a move related to the recent hacking of its customer database. However, if buyers didn’t use PayPal to pay for the items, sellers are out Read more
Brian Burke will replace Rich Matsuura as eBay’s Director of Global Seller Trust after Matsuura left the company early this month. eBay spokesperson Ryan Moore confirmed the departure, telling EcommerceBytes, “Rich decided to leave eBay to pursue new opportunities about Read more
eBay sellers often turn to the company’s discussion boards to seek advice or discuss business issues, but in June, they’ll have to get used to a whole new structure. eBay is overhauling its discussion boards yet again. An eBay moderator Read more
eBay has reached out to third-party developers after learning about a security breach in which criminals accessed eBay’s user database. eBay revealed the hacking incident to the public on Wednesday, May 21st. With eBay requesting that users change their passwords Read more
EcommerceBytes called on Zulfikar Ramzan, Chief Technology Officer of Elastica, to provide some context around eBay’s security breach. In Part 1, he talked about what’s going on at eBay right now based on his experience working with other companies that have Read more
eBay sellers learned last week that cyber criminals hacked into eBay and accessed user data. eBay warned all users to change their passwords as a precaution, but aside from a general description of what took place, many questions remain unanswered. Read more
Not surprisingly, the USPS isn’t the only postal service facing financial trouble. Canada Post said it had a before-tax loss of $27 million for the first quarter of 2014 as Transaction Mail volumes declined by 6.9 percent and as Domestic Read more
Etsy is running a test in which it is hiding shipping costs on listing pages for some shoppers. Etsy didn’t announce the test, but acknowledged it when a seller reported the issue as a bug and added that she was considering closing Read more
Search-engine experts say eBay has taken a serious hit in search results due to Google’s latest changes to its search algorithm, leading to a drop in traffic for eBay. This is a phenomenon eBay sellers understand very well since they Read more
Once a year, top executives at publicly traded companies take an hour to talk directly to the people who invested money in the firms – shareholders. But Amazon on Wednesday demonstrated its well known obsession for secrecy. Not only did Read more
