Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Tue Oct 7 2025 21:33:56

eBay Continues Rollout of Longer Payment Holds

By: Ina Steiner

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eBay is holding on to sellers' funds for a longer period of time, a practice that small businesses on all marketplaces say puts a squeeze on their cash flow. eBay has been informing sellers on a rolling basis this year that it will only release their funds 3 days after it confirms their orders have been delivered. 

We recently wrote about Amazon's new official DD+7 policy that takes effect on March 12, 2026. On that date, Amazon sellers will have a standard reserve period of seven days after delivery date - that's where the term "DD+7" comes from.

Since then, an Amazon moderator explained in more detail how its Delivery Date reserve works:

"For shipments with tracking, the funds will be released 7 days after the delivery date. For shipments without tracking, the funds will be released 7 days after the estimated delivery date. If a tracked order is not marked as delivered by the carrier, the funds will be released 7 days after the latest estimated delivery date. If you see any payments still in reserve past the expected date please reach out to Seller Support to investigate."

As far as eBay's Delivery Date reserve policy, a reader forwarded an email from eBay they received over the weekend informing him of the change to his account:

Your funds will be available for payout once we receive delivery confirmation

Hi,
We are making changes to the way we process payments on eBay. Going forward, we'll make your funds available for payout within 72 hours after we've confirmed delivery of the item. Until then, you'll see a "hold" on your funds. This process helps keep our marketplace safe.

If you have any questions or concerns, just get in touch. Thanks for being part of the eBay community.

The letter applies to the individual seller, but the seller explained, "When I called customer service, I was told this is a new policy, which was implemented on September 22, 2025, and that all sellers will be subject to it. Indeed all my funds from the sales over the past two days are on hold. Did anyone else get this message? Imagine what this would do to our cash flow."

Some sellers had received the same notification earlier in the year. In a thread on the eBay discussion boards in June, a seller said they received a notice and were told by eBay that the change was going to continue roll out more broadly across all US accounts. "Buyers are already fully protected under the eBay Money Back Guarantee, and nowhere does eBay advertise this "value" to its buyers, so their logic is flawed," they wrote.

The seller ended their post with, "As a top rated business seller with no account issues, this really bothers me. Anyone else being forced into this without recourse?"

In another thread started in May, eBay sellers also debated whether certain factors triggered the notice to individual sellers or whether it was a policy being rolled out over time. Some also said customer service could not be relied upon for accurate, consistent information in such matters.

One seller pointed to an undated eBay help page titled, "Changes to funds availability" that stated that the policy would apply to "some sellers" and included a list of criteria:

eBay will make the sales proceeds of some sellers available after the order has been delivered or otherwise completed, unless subject to a hold. To determine that an item has been delivered, we'll use the following criteria: 

- For tracked deliveries, funds will typically be available 2 calendar days after we receive confirmation from the tracked shipping service that the delivery was successful

- For local pickup, funds will be available after you exchange the 6 digit code or QR code with your buyer

- If the item includes Authenticity Guarantee, funds will be available after the item is successfully authenticated

- For items sent via eBay International Shipping, funds will be available after the item is shipped to the buyer from the US shipping hub

- For untracked deliveries, or tracked deliveries with no delivery confirmation, funds will become available within 30 calendar days from the order date

Funds will appear as On hold until the order is delivered or completed and any applicable holds have been resolved. You can use your On hold funds to purchase shipping labels on the eBay platform and issue refunds to the buyer. 

To get your funds faster, we recommend using eBay labels, which include tracking, and sending your order as soon as possible after the buyer pays.  

Sellers also wrote about eBay's "DD+3" practice on Reddit.

Small sellers must pay carriers out of their own pocket at the time of shipping, regardless of whether they factor the shipping cost into their item price ("free" shipping) or charge shipping to buyers as a line item. So the more time that passes between the ship-date and the payout date, the greater the financial burden on sellers.



Comments (17) | Leave Comment | Permalink

Readers Comments

Perminate Link for eBay Continues Rollout of Longer Payment Holds   eBay Continues Rollout of Longer Payment Holds

by: BatmanOfOz This user has validated their user name.

Wed Oct 8 04:06:41 2025

Oh, but you can be sure that eBay Will Take Their Cut Out Immediately!! Just one more affirmation that Leaving eBay after 25+ years was a Good Thing...a Real Good Thing, Anthony!

Perminate Link for eBay Continues Rollout of Longer Payment Holds   eBay Continues Rollout of Longer Payment Holds

by: Bluedenim2 This user has validated their user name.

Wed Oct 8 06:51:25 2025

I never got this e-mail but yes my funds are being held for the 72 hour period.  

Perminate Link for eBay Continues Rollout of Longer Payment Holds   eBay Continues Rollout of Longer Payment Holds

This user has validated their user name. by: Rexford

Wed Oct 8 07:02:14 2025

eBay makes money on the interest on float.  It's always about money with eBay.  Even when it's YOUR money.

Perminate Link for eBay Continues Rollout of Longer Payment Holds   eBay Continues Rollout of Longer Payment Holds

by: airbrake This user has validated their user name.

Wed Oct 8 11:18:32 2025

Another money grab by The San Jose Mob. This time, though, they may have stepped into it.

It's really sad to see a company run themselves into the ground over the past few years after the ''takeover'' by investment groups, especially the one that ruined Cabela's & Bass Pro.

Seems Jamie, the magical clown CEO of Ebay, just sold 7,221 of his shares of Ebay stock with a deal started in September and consummated on October 6th. for a sum of $666,714.93. He now owns a total of 246,812 shares of Ebay stock valued at $22,788,151.96. So, more investment firms are buying into Ebay.

https://www.marketbeat.com/instant-alerts/filing-ebay-inc
-ebay-shares-acquired-by-mirae-asset-global-investments-co-ltd-2025-10-06/

Perminate Link for eBay Continues Rollout of Longer Payment Holds   eBay Continues Rollout of Longer Payment Holds

by: etectra This user has validated their user name.

Wed Oct 8 12:20:56 2025

"eBay makes money on the interest on float. "

In addition to what Rexford said...

They also make many millions on the floating the sales tax they collect, while it awaits transmittal to the the various tax authorities.

The amount they make on interest on the sales tax is far more the minor costs associated with maintaining such a sales tax collection system.

Thus when eBay charges full category fees on sales tax they are profiteering.

The only fee they are entitled to on sales collection is reimbursement for their payment processing fees. eBay's processing fees are below the 2.9% PayPal used to charge since large companies like eBay can negotiate ultra low fees with credit card companies.

The percent they can charge for processing sales tax needs to set  by law since we can't go by industry standards since there is a conflict of interest in that eBay previously owned PayPal and they now own at least 15% of Ayden.

Perminate Link for eBay Continues Rollout of Longer Payment Holds   eBay Continues Rollout of Longer Payment Holds

by: airbrake This user has validated their user name.

Wed Oct 8 18:26:21 2025

Ebay also receives a ''float'' when you purchase shipping labels through them as Ebay is billed on a 30 Day Net invoice from USPS and probably other Carriers also. As has been mentioned here before, everytime the PRC raises the Postage Rates Ebay and others get a raise in their net revenue income for shipping labels, just like this last Sunday.

I'd watch for the other shoe to drop when Ebay requires Sellers to buy shipping labels through them or pay some sort of admin. fee if you buy through another 3rd. party supplier or the USPS.

Perminate Link for eBay Continues Rollout of Longer Payment Holds   eBay Continues Rollout of Longer Payment Holds

by: pace306 This user has validated their user name.

Wed Oct 8 21:18:05 2025

Wheres that guy from the other thread who admonished us all about the GOOD eBays doing for us all?

Hes like "M" part two.

Once the mafia gets a toe hold in your life, your business, your well being - it NEVER leaves.

eBay, like the mob, has %100 total control over almost every facet of YOUR (and my) business , and theres not a d@mn thing we as sellers can do except leave (not a helpful option as it doesnt "solve" anything)

eBay dumped Paypal to move money into accounts IT controls, in an overseas bank with little to no oversight.

This way, no one really knows whats going on, what monies are being commingled with other funds, whos getting paid and when YOUR MONEY will be available.

Sadly there isnt ONE politician (either party) who cares, as eBay gives $$$ to both parties - and no one wants the gravy train to end.

Its part of eBays original sin - that they are involved to begin with, its not their item OR their funds.

GRIFF (as I said MANY times) is/was of ZERO help, and which ever dope took over - isnt doing anything either.

When you make more money on ads then on the items you sell, your business is failing.Spin it anyway you want, but the money holds (72hrs) is criminal.

I dont agree that monies should be held until delivery (it should be released after initial carrier scan)- but its UNDERSTANDABLE at least, but then the payouts should be IMMEDIATE - yet for some reason they arent.

Computers are instant and so is ACH transfer, its inexcusable to treat sellers as "a bank".

SAN JOSE MAFIA ONCE AGAIN  (some sue me if you dare)

Perminate Link for eBay Continues Rollout of Longer Payment Holds   eBay Continues Rollout of Longer Payment Holds

by: clarkphilatelics This user has validated their user name.

Thu Oct 9 01:10:46 2025

Including the account balance in Managed Payments transactions file downloads becomes more important than ever. Before "universal holds", it was necessary to eliminate the second category from listings to eliminate nuisance 10 cent MP entries that effectively hid the true balance on the account. What protection would sellers have if someone at eBay or Ayden finds a way to skim small amounts from eBay MP accounts?

Perminate Link for eBay Continues Rollout of Longer Payment Holds   eBay Continues Rollout of Longer Payment Holds

by: FerretFan This user has validated their user name.

Thu Oct 9 05:04:54 2025

I’ve weathered countless storms on eBay over the past five years. I’ve adapted, adjusted, and kept pushing forward through every policy shift and algorithm change. The one thing that’s always kept me anchored to eBay—over platforms like Poshmark and Mercari—has been the shorter float time for payments. That faster access to funds has been the lifeline for my small business.
But if eBay moves ahead with this proposed change (clearly designed to pad its own bottom line), it will finally break that bond. I’ll have no choice but to shift my focus elsewhere. For small sellers like me, liquidity isn’t a luxury—it’s survival.
Right now, eBay doesn’t have to worry about a shortage of listings, but if they go through with this, that will change fast. Sellers are the backbone of this platform, and without us, there is no eBay. Instead of continually squeezing sellers for every last cent, eBay should be investing in ways to attract and retain buyers. Bring back programs like eBay Bucks and other rewards that create excitement and loyalty—those are the changes that build a thriving marketplace.
eBay needs to stop circling its sellers’ profits like a greedy wolf and start protecting, partnering with, and respecting them as the vital assets they are. Other platforms don’t take their sellers for granted the way eBay does—and if eBay doesn’t wake up soon, they’ll learn the hard way what happens when their sellers finally walk away.

Perminate Link for eBay Continues Rollout of Longer Payment Holds   eBay Continues Rollout of Longer Payment Holds

by: rpocovers This user has validated their user name.

Thu Oct 9 06:32:42 2025

As a small seller of philatelic items generally under $30, I would be devastated by this, as the vast majority of my sales use ''economy'' shipping, which means a #12 envelope of one or two ounces, untracked, First-Class Mail.

Perminate Link for eBay Continues Rollout of Longer Payment Holds   eBay Continues Rollout of Longer Payment Holds

by: NJSRR This user has validated their user name.

Thu Oct 9 07:36:44 2025

Instead of payments I am seeing a lot of "Buyer Wants to Keep Shopping".....Even though i have no other auctions listed !!

Perminate Link for eBay Continues Rollout of Longer Payment Holds   eBay Continues Rollout of Longer Payment Holds

by: Antiquepapergirl@gmail.com This user has validated their user name.

Thu Oct 9 09:22:05 2025

There is a reason that Ebay has their money system outside of the US.  They operate the system like a bank and if they were based in the US, it would be totally illegal for them to hold funds more than 24 hours. I am sure with all the money they steal from sellers they pay lawyers very well to find all the loopholes that they can use. I left this crooked travesty of a company five years ago for other venues and have never looked back. My sales have finally recovered two levels that I did almost 10 years ago on other platforms.

Perminate Link for eBay Continues Rollout of Longer Payment Holds   eBay Continues Rollout of Longer Payment Holds

by: foxxresell This user has validated their user name.

Thu Oct 9 09:56:37 2025

I have been on Delivery Plus 72 hours since May.  I asked at eBay Open if this was going companywide and they said it is not.  I also asked how you return back to the old payout method and no one could provide explanation.

As far as people saying eBay is making money off this, that isnt true.  This is losing them money.  When sellers have a delay in receiving cash, they delay sourcing new inventory which means less inventory on ebay and less sales.  That will dwarf any gains on interest.

This is a lose-lose situation and makes no sense.  It helps no one and hurts eBay and sellers.

Perminate Link for eBay Continues Rollout of Longer Payment Holds   eBay Continues Rollout of Longer Payment Holds

by: NYSteve This user has validated their user name.

Thu Oct 9 11:58:41 2025

Ebay is like Amazon, all these 'great' 'newfangled' features, but the most important one.....tanking sales down to zero...
gee, Ebay, thanks for informing those of us on the 'sidelines'

i'll have to remember this one, when i do make another sale

Perminate Link for eBay Continues Rollout of Longer Payment Holds   eBay Continues Rollout of Longer Payment Holds

by: Andy This user has validated their user name.

Thu Oct 9 12:02:35 2025

@Ina: ''Small sellers must pay carriers out of their own pocket at the time of shipping, regardless of whether they factor the shipping cost into their item price (''free'' shipping) or charge shipping to buyers as a line item.''

Are you sure? That appears to be contradicted by the eBay statement you quoted above, which indicates that nothing has changed regarding the ability to use held buyer funds to pay for the shipping: ''You can use your On hold funds to purchase shipping labels on the eBay platform and issue refunds to the buyer.''

Perminate Link for eBay Continues Rollout of Longer Payment Holds   eBay Continues Rollout of Longer Payment Holds

by: airbrake This user has validated their user name.

Thu Oct 9 14:43:53 2025

@Andy

What if Sellers use other 3rd. parties for their shipping labels? You are forced to purchase shipping labels through Ebay, thus more money in Ebay's pocket.

Perminate Link for eBay Continues Rollout of Longer Payment Holds   eBay Continues Rollout of Longer Payment Holds

by: Snapped This user has validated their user name.

Fri Oct 10 07:07:46 2025

C’mon folks.  Did you notice in the tread next door how eBay is now going to now ‘protect’ sellers from the ramifications of ‘tardy’ delivery scans?  (Um…terms and conditions may apply).

How did you imagine they’d be able to …pardon…they’d choose to afford that?  



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