When eBay announced in May that it had become the latest high-profile company to suffer a large-scale data breach, several top state law enforcement officials were quick to issue statements expressing concern and pledging to conduct investigations. In the ensuing weeks, numerous Read more
As consumers increasingly shop with a smartphone or tablet, many mobile commerce applications lack mechanisms to resolve payment disputes and protect user privacy, according to a new report by the Federal Trade Commission. Staffers at the FTC evaluated 121 popular mobile apps Read more
As retailers from around the country converge on Washington this week, they plan to press members of Congress to enact legislation addressing online sales taxes, along with a host of other measures on the National Retail Federation’s policy agenda. The Read more
WASHINGTON – In January, the inspector general’s office at the U.S. Postal Service floated the idea that retail post offices could begin offering customers financial services like international money transfers and facilitating ecommerce payments. The OIG pitched its proposal as a “win-win,” Read more
As it looks to revive a deteriorating financial picture, the U.S. Postal Service has been undertaking a range of strategic initiatives in an effort to “right-size” its network and promote the digital and package-delivery services around which the agency is Read more
WASHINGTON – You might expect the founder of a startup company that makes drones to effuse about the potential for unmanned vehicles to revolutionize the way ecommerce works. Chris Anderson doesn’t see it that way. Anderson, who heads the Berkeley, Read more
When a handbag manufacturer started hearing from her retail customers that her products were being offered at or near wholesale prices on Facebook, she was taken aback. The retailers weren’t too happy, either, seeing the merchandise readily available on the Read more
After another quarter with losses in the billions, the U.S. Postal Service is once again urging Congress to enact legislation that would free the agency to adjust its operating schedule and move to five-day weekly delivery. Postmaster General Patrick Donahoe Read more
Does net neutrality matter for online retailers? Ask Brian Kilcourse, and you’ll hear a resounding yes. Network neutrality has been at the heart of a long-simmering policy fight in the nation’s capital that appears once again to be nearing a Read more
WASHINGTON – As more Americans come to understand more about the operations of the U.S. Postal Service and its increasingly dire financial predicament, they are willing to let some services that the agency provides slip. Just don’t mess with package Read more
