How Did the USPS Perform during Peak Season?

by: cvsharkey

Not bad. Pretty good, actually. Many of my packages are delivered via UPS or FedEx. Those outfits did well, too. Out here in Oregon we had few days of extreme weather. I feel sorry for the postal workers who were trying to keep up in the midwest & east coast.

by: etectra

In 26 years one lost package via USPS. Stolen by a USPS employee or contractor or it was actually delivered and buyer simply claimed it never arrived as USPS never updated the tracking information after the second sorting center.

One customer paid via dollar coins taped to a piece of typing paper and that was stolen from the envelope and arrived in a damaged mail poly bag. The thief was good - steamed open the envelope, removed the coins, stuck the tape back down and resealed the envelope with no tears anywhere. At least they teach them something at USPS.

One late package what diverted to another state for some reason, but arrived safely.

UPS stabbed one package with a forklift.

A better question is why much of the staff of the Office of Inspector General and higher USPS management are not fired and loose their benefits and pensions for other reasons. They also be banned from ever holding a job with the federal government as well as working as government contractor.

1. Anyone you agreed to the 2010 USPS, China Post and eBay deal to create cobranded shipping labels for eBay's Chinese vendors. This cost USPS billions in loses.

2. Anyone behind the USPS program to buy the homes of upper management forced to move due to a job change, with USPS later losing millions when selling these homes.

3. Stop wasting millions on running digital, video and print ads. As a seller and buyer I do not care about these ads. None of my customers care about these ads. Anyone not connected with online selling or buying does not care about these ads. What they care about is lowered costs versus the complete fantasy USPS displays in these ads.

4. Massive misuse of Priority and Express mail supplies has costs USPS many millions of dollars yet they introduce a lowered priced service with insurance called Ground Advantage and provide supplies for that all.

They could care less about when you report people.

Supplies should come with a minimum fee so at least you get reimbursed for the supplies.

by: alaska

I got an Amazon order for a book on November 26, late in the day after the post office closed. The next day, Thursday, was Thanksgiving. I shipped it Ground Advantage first thing Friday morning. I recommended expedited shipping if it was needed soon. The buyer chose standard shipping. About 30 days later the book had not been delivered. The buyer asked for a full refund, which I immediately gave. The buyer also gave me a 1 star rating, a negative. I had been selling books on Amazon for over 20 years. I've always wondered why Amazon doesn't have a two step feedback system. The buyer gets to leave feedback for the seller, and feedback for the carrier (USPS, etc). Amazon has never cared about their marketplace sellers or they would have done something years ago about angry buyers punishing the seller for poor performance from the post office.

by: Emarsha5

I use USPS Ground Advantage and I felt that USPS did a wonderful job this year. I didn't have a single package late or stuck in a distribution facility. I did have one customer worry about the unusual route a package was taking but it ended up arriving on time. Very grateful for a headache-free holiday season this year!

by: Bill

USPS has performed extremely well for me as it usually does.