Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Tue June 16 2026 11:35:10

Amazon Streams eBay Cyberstalking Scandal Doc

By: Ina Steiner

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Anyone who sells online is undoubtedly familiar with one of Silicon Valley's darkest chapters. In 2020, the "eBay Stalking Scandal" made headlines around the world, and it changed the lives of two tech reporters from Natick forever.

In 2022, David and I sat down with documentarian Jenny Carchman to tell our story as the victims. Looking back, it seems so long ago, and so much has happened since that hasn't been told, that it's hard to wrap our heads around the fact that it's actually us on camera.

Last week, "Whatever It Takes: Inside the eBay Scandal," began streaming on Amazon Prime Video in the US. Jenny and her colleagues Allyson Luchak and Ben Travers have created a compelling and shocking saga. It includes a devastating interview with Veronica Zea, a young woman who was one of the eBay security team members that traveled to Natick in 2019, one of 7 who pleaded guilty.

For sellers who have been on eBay since the beginning, this film will undoubtedly be nostalgic. There is plenty of footage from early eBay Live conferences, interviews with eBay's #2 employee, Jeff Skoll (who went on to form Participant Media), Hani Durzy, and Rob Chesnut.

As victims of cyberstalking, it was a painful decision to participate in a documentary that would draw attention to ourselves. But as reporters, we felt it was vital to document what happened to us at the hands of a large corporation. In addition, we were hoping that through their research, the filmmakers could shed some light on how and why this could have happened.

"Whatever It Takes: the eBay Stalking Scandal" is a cautionary tale that every corporation should take note of, as should every corporate employee who may be asked to do unthinkable things on their employers' behalf.



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Perminate Link for Amazon Streams eBay Cyberstalking Scandal Doc   Amazon Streams eBay Cyberstalking Scandal Doc

by: etectra This user has validated their user name.

Tue Jun 16 12:08:28 2026

They have not learned anything!

eBay is run by complete sociopaths without any conscience.

Their deletion of the Community forums is being done to cover up their past corrupt businesses that are worthy of criminal charges, masses consumer lawsuits and the termination of their postal contract.

Just look at their FVF on shipping practice in 2010. They could easily compare the cost of PayPal labels to what was charged the buyer and only charge any FVF on overage. They can do this as well with 3rd party label providers by additions to their API. That takes care of the bulk of orders on eBay.

Shipping purchased at the post office would receive no credit due the inability to document the cost as a way to make sellers move to lower cost labels. But with some modifications to USPS's and eBay's APIs this cost could also be retrieved and compared to what was charge the buyer for shipping.

If they had put FVF on shipping in this fashion the bulk of orders since 2010 (online labels) could have been shipped using commercial rates as sellers would not be paying any FVF.

But FVF on shipping was nothing more than a scam as in 2010 eBay also negotiated the China Post, USPS and eBay to serve eBay's Chinese vendors with cobranded discounted shipping labels.

When you send a package to another country the postal system in your country and the receiving country both get a cut of the shipping rate. In 1969 the Universal Postal Union started a program whereas industrialized countries such as the U.S. gave discounts to developed countries as a form of foreign aid.

This was not a problem as the USPS was a net exporter of packages to other countries, thus they made money on international mail as the rates earned from countries not on this developing countries list paid more. But if USPS was suddenly flooded with millions from a developing country such China and was unable to alter the prices paid USPS would face loses on international mail, which they could only make up for by raising domestic rates.

China was still on the list of developed countries in 2010 and eBay saw to take advantage of this for the sole purpose of causing USPS to loose money on international mail so eBay could earn more money on the higher domestic rates. eBay political cronies, Obama and Biden, did nothing for 8 years as USPS lost billions on international mail. This only came to an end with Trump since the other countries that were part of the UPU and benefiting from this abuse would not vote to change the rates they had to pay.

This forced all Americans, regardless of wether they used eBay or not, to pay higher USPS domestic rates. eBay management forced Americans to subsidize eBay and its CCP vendors! This destroyed American based resellers on eBay who could not compete due to the subsidized shipping rates given to these CCP vendors. This also destroyed American manufacturing jobs.

eBay management are nothing less than traitors to the United States of America!

Perminate Link for Amazon Streams eBay Cyberstalking Scandal Doc   Amazon Streams eBay Cyberstalking Scandal Doc

by: RL15 This user has validated their user name.

Tue Jun 16 12:24:22 2026

I will be watching this doc later.

Hopefully a lot of the investors will see this and realize they are investing in a criminal company.

Perminate Link for Amazon Streams eBay Cyberstalking Scandal Doc   Amazon Streams eBay Cyberstalking Scandal Doc

by: pace306 This user has validated their user name.

Tue Jun 16 23:33:06 2026

I havent seen it (yet), but Im more then familiar with eBays ... penchant for doing bad things to people in their quest to win ... MONEY.

To this day, Im truly sorry that the Steiners had to go through what they did - especially since they did nothing to eBay, at all. They never said one bad word about them, never called them names, never threatened them in any way ("do X or we will drag your name through the mud") ... nothing.

People like myself SHOULD have been the target, especially after I had to get a lawyer and spend alot of time and effort defending myself from eBay and its pay for play VERO department. The vicious attacks on me and my company, the full throat-ed accusations of Copyright and Trademark infractions - all proven false (manufacturers ended up admitting that they never saw the product I carried but still called it fake (when it came from their own distributors and more). In the end after alot of lost money - I never even got an appology .... and *I* called/call them - every name in the book and someone else (The Steiners) got "the treatment".

eBay still is a lazy, conniving, theftastic company that takes every opportunity to screw sellers because they believe they are (to use their own words) "just noise".

Next, I think someone (me?) should send this to Tyler Hoover (Hoovies Garage - one of the largest Youtube content creators around) so he knows who hes dealing with (hes doing online commercials for them now) ......

eBay - leave the Steiners alone - come after me instead - I DARE YOU.

Perminate Link for Amazon Streams eBay Cyberstalking Scandal Doc   Amazon Streams eBay Cyberstalking Scandal Doc

by: etectra This user has validated their user name.

Wed Jun 17 00:07:01 2026

"full throat-ed accusations of Copyright and Trademark infractions - all proven false (manufacturers ended up admitting that they never saw the product I carried but still called it fake"

I am confused.

You showed their product within eBay listings, but it was not a copyright or trademark violation.

Taking a photo of and copyrighted or trademarked materials and publishing is a copyright and trademark violation since only the owners of that IP can legally reproduce it.

That can include brand names; catch phrases; slogans; logos; icons; graphics and text on the packaging, instructions and product; and a host of other things.

The fonts used on all these materials may be licensed from third parties or created in house by the company.

One would pretty much have to obliterate much of the product within your pictures as well as avoiding using text that reproduced any of this materials including any trademarked brand name.

It really does not make much of a difference if an item is fake or not - pretty much anything can be taken down for copyright and trademark violations.

Perminate Link for Amazon Streams eBay Cyberstalking Scandal Doc   Amazon Streams eBay Cyberstalking Scandal Doc

by: pace306 This user has validated their user name.

Wed Jun 17 10:14:53 2026

I am confused.

With all due respect - yes you are (about C&T laws)

Under Lanham and other laws, you can legally take pictures of any item and sell it.

1) you dont need permission to do so - after the first sale the rights owner can no longer tell anyone where that product can go/be sold
2) if you take your own picture(s) - that is considered FAIR USE and is "black letter law" in the US under the DMCA

You are only in violation of said copyright laws if you use THEIR picture(s), and in violation of Trademark laws if you wholesale copy text from their website.

As well, in my case, their defense to "selling fakes" would have to mean you actually ..... bought one to examine it, not GUESSED or made up the accusation(s) just because you dont want people selling your items online.

I hope this primer in copyright laws helped you in your quest to sell online.

"It really does not make much of a difference if an item is fake or not - pretty much anything can be taken down for copyright and trademark violations." %100 INCORRECT.

Perminate Link for Amazon Streams eBay Cyberstalking Scandal Doc   Amazon Streams eBay Cyberstalking Scandal Doc

by: AddyUp This user has validated their user name.

Wed Jun 17 10:28:31 2026

Just watched the first half, I'll watch the rest this evening. I was surprised at the initial interest given by the police. I don't think we would get that in the UK unless there was bodies involved.

Aside from the scandal it's nice to put faces and voices to so many names.



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