Amazon Sellers Having Problems Getting Verified

by: etectra

"The INFORM Consumers Act is a US federal law designed to increase transparency for online customers. This law applies to you if you're a high-volume third-party seller, meaning you've made 200 or more transactions resulting in $5,000 or more in gross revenue over a 12-month period."

Companies are abusing this to collect biometric data as they are requiring a copy of your license and a photo of your face via your cellphone upon signing up for the account regardless of what your sales figures are.

The banks i do business with do not have my i.d.

I sold on eBay for 27 years and they never had my i.d.

They somehow think they are are going to get my i.d.

I've had the same address and telephone number since 1974 - if they can't figure out how to verify me with other methods then they are up to no good.

by: Snapped

Read the law.  Know the law.  ‘Inform’ YOURSELF.  

Also this - “ I've had the same address and telephone number since 1974 - if they can't figure out how to verify me with other methods then they are up to no good.”

by: Lalex

I am an 18 year Amazon seller.

I’ve gone thru the Inform Act yearly program since it started.

This year I went thru it quickly but was warned in my acceptance letter that I am accepted for the inform Act but to check my account for other issues.

The other issues were coming from Amazon.

Amazon was requiring every portion of my account information especially address to match
I first had to provide drivers license which has my home address then I had to provide a bill containing my address. For those who go paperless and pay bills online that can be a nightmare getting a bill with your address on it

Well I found something and it was not accepted

4 try’s not accepted

Why? Because the address I have on Amazon on is a business address not my home address
Try 5 I change address on Amazon to my home address show my business license show my irs federal number letter and I pass but it’s not over.

Next they want a bank statement to match.

Well I don’t get bank statement from my business account registered on Amazon so I went online found a statement and uploaded to Amazon.
Not accepted  over snd over not accepted

By now it’s Saturday
My bank statement shows my business name and my business address not my home address
Here we go with the address again

My bank branch isn’t open so I go to one that is

She adds my personal name to my bank statement  plus business name was already there plus change address to my home address found on my drivers license
So that is what Amazon wants but now how do I get a statement with that on. Statements come out once monthly and they gave me 10 days to respond. In the meantime I have activation risk notices in my seller account

In the midst of this the bank found an error in my social security number so I don’t carry a SS card we drive home to get the card
In the meantime my cat knocks the laptop I got for my daughter’s birthday next week off my file. I pick it up, it slips lands on my leg now I have a huge bubble hematoma on my leg.

We go back to the bank get that all fixed but she can’t get me a statement so I still don’t have what I need for Amazon.
On Monday I went to my branch and she printed out an activity statement stamped the document with the branch stamp and time dated the document.

She would not send the document I had to pick it up
So now I have a paper document I need in pdf
Several times trying and I got a perfect document using my printers copy feature to usb
Uploaded to Amazon it was accepted

So I got thru it all finally,  but I’m left with a hematoma on my leg 6 weeks still not healed

Thank you Amazon

by: Ophelia1

ok, I understand the Inform Act, but I don't understand Amazon.
For some things they are " by the book", on others they are not.
I am curious to know just how does the Inform Act applies to Amazon sellers, who are not in the US, but they claim to be, and they have no merchandise to sell, but instead they steal pictures and descriptions of items sold on other marketplaces, like Etsy..eBay..etc, and then they list those items on Amazon, claiming these are their products, take the cusstomer's money at super inflatated prices, and then those Amazon sellers go the marketplace and order the items and have them shipped "as gift, no receipt or packing slip, please".
This is somehow ok?

by: Tahiti_Tom

I've had the same Amazon selling account for 11 years, used the same bank account for 11 years. This year, they rejected my Inform Act submission because of a middle initial on my account. I called and the account health team were ridiculous, saying to me "Sir, it is obvious that John Smith is a completely Different name than John H. Smith" - I was told that I had 5 days left to upload the corrected bank statement or be deactivated.

This is the way my band statement has been for the entire 11 years. Unreal.

by: rpocovers

This process happens on Egreedbay too. I have an account that was active for over 20 years, but was ''suspended'' by them over some of these same issues. There is still money owed me on that account, and neither I nor anyone else can pry it loose. That account had several thousand positive feedback as well as the funds.
They are all abusing this process.

by: smallstuff

I gave up on the certification proceess.  I only sell a few books a year, yet they were asking me jump through hoops.  Maybe once my other sales (web and eBay and in person shows) slow down I'll check the requirements again.  I've lived at the same address for 41 years.