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AuctionBytes Blog
Covering auctions, collectibles and marketplace selling.

AuctionBytes Blog The AuctionBytes Blog has been giving a voice to online merchants since its launch in 2005. Named one of the world's top 30 blogs in 2008 by "Blogging Heroes." Weigh in with your thoughts on the joys and pitfalls of selling online.
Mon Aug 3 2015 12:41:32

Amazon UK Runs Huge Promo But Excludes 3P Sellers

By: Ina Steiner
Sponsored Link
Amazon is running a huge promotion for buyers in the UK today, August 3, 2015: It's giving 10 pounds off any order of 50 pounds or more. All UK customers can take advantage of the deal - all they have to do is insert the promo code "BIGTHANKS" at checkout.

The company said it was running the 1-day promotion to thank its customers for ranking it number one among British retailers, and cited a survey by Havas.

The good news: the promotion will drive shoppers to Amazon.com.

The bad news: the promotion excludes items for sale by third-party sellers.

According to the terms and conditions: "The ... Read More
Reading AuctionBytes Blog: Amazon UK Runs Huge Promo But Excludes 3P Sellers
Comments (3) | Permalink
Sun Aug 2 2015 21:44:14

Will Amazon Crack Down on eBay Drop Shippers?

By: Ina Steiner
Sponsored Link
Some online sellers on eBay and elsewhere use Amazon as a drop-shipper, and some go further, using their membership in Amazon Prime to ship items to their customers at no cost - something that is prohibited in the Prime terms of use. 

Are new limits Amazon is imposing on its Prime membership an indication that it could be about to crack down on sellers who use Prime as a free delivery method?

As we report in Monday's Newsflash, Amazon placed new restrictions on how many users can take advantage of free shipping on a Prime member's account, and it's also excluding businesses from ... Read More
Reading AuctionBytes Blog: Will Amazon Crack Down on eBay Drop Shippers?
Comments (16) | Permalink
Fri July 31 2015 10:25:03

Here We Go Again with eBay Business Policies

By: Ina Steiner
Sponsored Link
Sometimes I feel like I'm writing the same story over and over again, and today is one of those days. An alert came up on Ecommerce EKG about a problem with eBay "Business Policies" this morning, and it's a case of history repeating itself.

eBay  rolled out overnight what is supposed to helpful functionality but in the same disruptive way as it did last year with the same problems.

Here's an excerpt from a story published in last year's Newsflash (February 17, 2014):

While designed to be a helpful time-saving feature, eBay's implementation of Business Policies is being given a thumbs down by some of the ... Read More
Reading AuctionBytes Blog: Here We Go Again with eBay Business Policies
Comments (26) | Permalink
Wed July 29 2015 13:48:40

PayPal Not Letting Buyers Pay for eBay Items

By: Ina Steiner
 
The eBay boards are lit up with sellers reporting that PayPal is refunding buyers for purchases made on the site. "Buyers are having trouble paying for products, I've had a few payments reversed today," wrote a seller on the eBay Technical Issues board. "Sold items do not show up in seller manager or sold items, sold 18 from 1 listing, but only 6 are showing up on my seller manager, and the rest got reversed via PayPal."

Some are being told it's an eBay problem, others a PayPal problem.

One seller said he was told it's due to the eBay-PayPal split: ... Read More
Reading AuctionBytes Blog: PayPal Not Letting Buyers Pay for eBay Items
Comments (32) | Permalink
Mon July 27 2015 22:12:26

Sellers Neg eBay Over Feedback Change

By: Ina Steiner
 
Sellers had a chance to turn the tables and rate eBay on its change to the feedback system. EcommerceBytes conducted a survey and found not only is the recent change unpopular, sellers believe there are other problems with the feedback system as well.

A new yes/no question asks buyers "Did your item arrive on or before..." and fills it in with what it calls the "Estimated Delivery Date." (See more on this in Tuesday's Newsflash newsletter.)

Sellers rated the new Feedback question a 1.4 using a scale of 1 to 5, with 1 ... Read More
Reading AuctionBytes Blog: Sellers Neg eBay Over Feedback Change
Comments (35) | Permalink
Sun July 26 2015 21:41:49

Will Etsy Sellers Welcome Changes to Search?

By: Ina Steiner
 
Getting exposure in search results is of utmost important to any business, and when a marketplace changes the way its search engine works, sellers are bound to study it carefully. With Etsy rolling out a change to search this week, we expect a reaction.

The change is designed to account for the fact that Etsy has over 30 million unique items. Shoppers may not even be aware some products exist, as they are one-of-a-kind - so how can you serve up relevant results if the search term is broad? 

Apparently people really do general searches for things like "owl," or "coastal," ... Read More
Reading AuctionBytes Blog: Will Etsy Sellers Welcome Changes to Search?
Comments (15) | Permalink
Thu July 23 2015 22:50:23

eBay to Hold 20th Anniversary Bash for Sellers

By: Ina Steiner
 
eBay's new CEO Devin Wenig seems nostalgic for the good old days of eBay and is reviving a conference for sellers, though the company isn't calling it eBay Live.

Instead, it's being positioned as a 20th anniversary celebration, which allows it to hold the special day without committing to holding it annually.

Amazon held a 20th anniversary bash this month, but it was a day of savings for customers rather than a conference for sellers. Today, Amazon's Chief Financial Officer told Wall Street analysts that July 15th Prime Day surpassed all expectations and called it "Christmas in July" for the company.

Wenig has made no ... Read More
Reading AuctionBytes Blog: eBay to Hold 20th Anniversary Bash for Sellers
Comments (62) | Permalink
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