AuctionBytes Blog
Covering auctions, collectibles and marketplace selling.

AuctionBytes Blog The AuctionBytes Blog has been giving a voice to online merchants since its launch in 2005. Named one of the world's top 30 blogs in 2008 by "Blogging Heroes." Weigh in with your thoughts on the joys and pitfalls of selling online.
Wed Jan 16 2019 16:32:07

Is eBay Honoring Its Seller Protection Promises?

By: Ina Steiner

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eBay had notified sellers it wouldn't penalize them due to postal closures during key holiday dates, and last week, the company issued an update. We wondered how well eBay is adhering to its promise.

The issue is important, as incurring late-shipping defects can be harmful to sellers.

On December 21, 2018, eBay had advised sellers that Post Offices would be closed December 25 and January 1 and might have limited hours on December 24th. As a result, it announced the following:

- eBay does consider December 24 a shipping day.

- eBay does not consider December 25 and January 1 a shipping day. Sellers will ... Read More

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Sun Jan 13 2019 21:42:39

Marie Kondo Craze: Good or Bad for Sellers?

By: Ina Steiner

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The "tidying up" philosophy of professional organizer Marie Kondo has reached fever pitch now that the best-selling author has a show on Netflix. The petite expert comes to people's homes and teaches them to go through a multi-step process of decluttering (the KonMari method). Step one is tackling clothes, mercilessly winnowing down your wardrobe to only articles that spark joy.

But now that "Americans everywhere are tossing out their duds," as Meredith Fineman put it, is that good or bad for online sellers?

To take a step back, it's fascinating to ... Read More

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Tue Jan 8 2019 23:51:33

Sellers Urge Etsy to Back Off on Free Shipping

By: Ina Steiner

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Etsy sellers urged management to reconsider their push for sellers to offer free shipping. The response came in reaction to an announcement by the company on Monday.

The impassioned pleas from sellers were even more striking because Etsy's announcement wasn't focused on free shipping, but rather, was about the efforts the company was making to help sellers get off to a good start in the New Year. The only mention of free shipping in Etsy's post was the following in a section called Connect to Your Customers: 

"Over the next few months, we'll be sharing tips on collaborating with ... Read More

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Sat Jan 5 2019 14:30:07

Etsy Transition to New Forums: What You Need to Know

By: Ina Steiner

 

Etsy is launching a new platform for hosting its discussion forums and "Teams." The two biggest points to take note of: the forums will be read-only during a nearly 2-week period this month; and once the new platform is rolled out, posts older than 3 years old will be deleted unless they have had recent comments. 

In addition, only Etsy Teams with at least one discussion since November 2016 will be available.

An Etsy spokesperson reached out to EcommerceBytes with the reminder and a link to the original announcement made in November. (Thankfully the company held off until after the holidays before making ... Read More

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Fri Jan 4 2019 23:23:08

eBay Sellers Deal with Sales Tax Monkey Wrench

By: Ina Steiner

 

Online sellers continue to struggle with state sales tax issues, and Minnesota just threw a monkey wrench into the mix. We encountered a thread on the eBay boards that shows how Minnesota's well-meaning provision is causing additional headaches for small sellers.

On January 1, 2019, eBay began collecting sales tax to comply with Marketplace Facilitator laws in Washington and Minnesota and will expand compliance to additional states with similar laws in the coming months.

For most states, the Marketplace Facilitator laws make it easier for marketplace-only sellers, since it is the marketplace that deals with calculating, collecting, and remitting ... Read More

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