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AuctionBytes Blog
Covering auctions, collectibles and marketplace selling.

AuctionBytes Blog The AuctionBytes Blog has been giving a voice to online merchants since its launch in 2005. Named one of the world's top 30 blogs in 2008 by "Blogging Heroes." Weigh in with your thoughts on the joys and pitfalls of selling online.
Wed Mar 25 2015 22:16:07

Etsy Shipping about to Get More Accurate

By: Ina Steiner
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Nobody enjoys paying shipping for online purchases, but what really gets buyers worked up is being overcharged. Etsy has been working on a shipping calculator for some time - and now it's launched a beta version that all sellers can try out in a prototype.

Calculated shipping has been high on the wish lists of sellers, who up to this point had had to use a flat rate shipping estimate. Even worse, they had to come up with a rate for those customers ordering multiple quantities. That often meant either taking loss or overcharging customers. And in many cases, ... Read More
Reading AuctionBytes Blog: Etsy Shipping about to Get More Accurate
Comments (14) | Permalink
Tue Mar 24 2015 21:38:24

Why Square Cash and Dwolla Are Like Money in the Bank

By: Ina Steiner
Sponsored Link
Remember when you could pay for items on eBay using checks, money orders, and even cash (gasp!), and no one blinked an eye? While you still can use those payment methods on niche sites, including Etsy, PayPal and credit cards are much more common, and eBay actually forbids the use of paper payments.

But times are changing yet again. Dwolla and Square are bringing back "cash" to online commerce - you might call it, Cash 2.0. They're using the ACH network and debit cards and mobile technology to allow people to easily send money from their bank ... Read More
Reading AuctionBytes Blog: Why Square Cash and Dwolla Are Like Money in the Bank
Comments (11) | Permalink
Sun Mar 22 2015 15:01:13

eBay Has a Case of the Hiccups

By: Ina Steiner
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eBay buyers who experience problems with sellers and are unable to resolve them are finding further frustrations when they go to report the problem to eBay. A thread started in November shows numerous buyers are encountering an "Oops, we had a technical hiccup" message on eBay, such as the original poster:

So, I purchased a item and it was not delivered and I opened a case. The seller hasn't responded AT ALL and eBay told me that I could now escalate the case because he hasn't responded but anytime I go to escalate the case it says "Oops, we had a technical ... Read More
Reading AuctionBytes Blog: eBay Has a Case of the Hiccups
Comments (23) | Permalink
Mon Mar 16 2015 15:47:25

Is USPS Shortchanging Priority Mail Shippers?

By: Ina Steiner
 
A website called Save the Post Office posted an article yesterday about the USPS, how it treats workers, and its deals with Amazon.com. And it raises an interesting issue about whether the Postal Service is giving priority to Amazon packages over its own Priority Mail customers.

As we've previously reported, the U.S. Postal Service is working with Amazon on same-day delivery, Sunday delivery and grocery delivery. And it's using low-cost "City Carrier Assistants" rather than union employees to staff the projects.

Save the Post Office writes, "While the details of the Negotiated Service Agreement with Amazon remain secret, it's become clear that the Postal ... Read More
Reading AuctionBytes Blog: Is USPS Shortchanging Priority Mail Shippers?
Comments (37) | Permalink
Sun Mar 15 2015 16:41:07

Sellers Impacted by Shift to Paid Search

By: Ina Steiner
 
Sellers took a hit when Google went to a pay-to-play model for its Shopping engine in 2012, and now comes word that Facebook has acquired TheFind, which will close its online-shopping services in a matter of weeks. 

TheFind had made extra efforts to make it easier for small merchants to get free exposure on its shopping search engine, such as its move in 2013 to allow merchants who used any of over 30 different shopping carts to send product feeds to TheFind more easily. 

As one seller told us, the loss of TheFind is disappointing since it generated a fair amount of free traffic ... Read More
Reading AuctionBytes Blog: Sellers Impacted by Shift to Paid Search
Comments (20) | Permalink
Mon Mar 9 2015 11:47:53

Etsy Website Crashes Monday Morning

By: Ina Steiner
 
Reports were coming in on all fronts that the Etsy website was down this morning. Just before 11 am ET, one reader said she was only seeing a blank white page. At 11:30, Etsy spokesperson Nikki Summer confirmed the problem, telling EcommerceBytes "We are aware of some site slowness. We've isolated the issue and rolled out a fix. The site is returning to normal."

Major website monitors reported the problem. IsItDownRightNow showed Etsy was down at 11:04 this morning. And DownDetector showed a spike in reports beginning right around 11 am.

On Twitter, both buyers and sellers complained they were unable to use ... Read More
Reading AuctionBytes Blog: Etsy Website Crashes Monday Morning
Comments (10) | Permalink
Wed Mar 4 2015 23:31:04

Supreme Court Justice Itches to Help States Collect Online Sales

By: Ina Steiner
 
In 1992, the Supreme Court ruled in Quill vs. North Dakota that states can only require retailers to collect sales taxes where they have physical nexus (i.e. offices or stores). If you're reading this blog, you're most likely familiar with the battle states have been waging to try and get out-of-state retailers to collect their state sales tax.

The Supreme Court ruled this week on a case involving online sales tax collection by out-of-state retailers. We summarized the case in Newsflash, but aside from the ruling, what's fascinating is Justice Kennedy's statements in his concurring opinion.

Kennedy said doing extensive business within a ... Read More
Reading AuctionBytes Blog: Supreme Court Justice Itches to Help States Collect Online Sales
Comments (39) | Permalink
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