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AuctionBytes Blog
Covering auctions, collectibles and marketplace selling.

AuctionBytes Blog The AuctionBytes Blog has been giving a voice to online merchants since its launch in 2005. Named one of the world's top 30 blogs in 2008 by "Blogging Heroes." Weigh in with your thoughts on the joys and pitfalls of selling online.
Tue Nov 25 2014 12:50:09

Should Sellers Worry about eBay's New Delivery-Date Messaging?

By: Ina Steiner
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Sellers are saying eBay is now displaying delivery time prominently in their listings in a way that could set up unrealistic expectations about when buyers can expect their items.

An EcommerceBytes reader said eBay added the words "Delivery in 4 Days" to their listings. "This just adds more obstacles for sellers. Who can guarantee delivery in 4 days? Even the post office won't!

We shot the following screenshot that shows an eBay listing displaying "Free delivery in 4 days" on a listing for toothbrushes. Underneath that message eBay displayed under the Delivery field: "On or before Mon. Dec. 01 to 95110."



Sellers also discussed the ... Read More
Reading AuctionBytes Blog: Should Sellers Worry about eBay's New Delivery-Date Messaging?
Comments (20) | Permalink
Mon Nov 24 2014 22:05:12

Do eBay Sellers Really Want to Ship Orders to a Chainstore?

By: Ina Steiner
Sponsored Link
eBay is turning its attention away from same-day delivery and towards in-store pickup. It has already rolled out a ship-to-store pickup service in the UK called Click & Collect and could be planning a rollout of such a service in the U.S. sooner rather than later.



We've described the UK model in previous EcommerceBytes articles such as this one: when a shopper chooses the in-store pickup option, eBay sends the seller instructions to mail the package to a store near the buyer rather than the buyer's address. eBay notifies the buyer when the package has arrived at the store, ... Read More
Reading AuctionBytes Blog: Do eBay Sellers Really Want to Ship Orders to a Chainstore?
Comments (34) | Permalink
Fri Nov 21 2014 16:01:13

eBay Responds to Auto-Relist Complaints

By: Ina Steiner
Sponsored Link
eBay responded to our inquiry about complaints regarding changes it made to its automatic relist feature. Many sellers say they had checked a free relist button when listing items but say eBay changed its policy midstream and is charging them for those relists.

For instance, the latest letter from a reader stated:

I am an eBay seller and got scammed by eBay. I had over 200 listings up with 30 days Buy It Now and originally had a box at the end that said it's free to relist 2 more times. The box was already checked so I left it. ... Read More
Reading AuctionBytes Blog: eBay Responds to Auto-Relist Complaints
Comments (19) | Permalink
Wed Nov 19 2014 22:23:25

Etsy Bans Duplicate Shops, What Do You Think?

By: Ina Steiner
 
Etsy is banning sellers from having duplicate shops. It announced a new Multiple Shops Policy on Wednesday. You can read more in EcommerceBytes Newsflash.

Sellers had many questions about what would be allowed or disallowed. Etsy said it would reach out to affected shops individually and would give them a few days to comply. "We understand that they’ve been operating their Etsy businesses this way for a while, so we want to give them time to wind down any existing business."

"This is clearly aimed at duplicate shops trying to game the search results, which happens way too often. I ... Read More
Reading AuctionBytes Blog: Etsy Bans Duplicate Shops, What Do You Think?
Comments (21) | Permalink
Sat Nov 15 2014 16:39:47

Online Sales Tax Legislation Appears Off the Table for This Year

By: Ina Steiner
 
Should online retailers be forced to collect sales tax in states where they have no physical presence?

Legislators are divided over whether they should pass a federal law called the Marketplace Fairness Act. The Senate passed the MFA as a standalone bill last May, but the House has not taken up the measure. Now it looks like it won't any time soon.

Large retailers, and now Amazon, have a physical presence in many states, so many of them are in favor of federal legislation. Smaller online-only retailers are generally wary of the legislation, worried it would prove burdensome having to ... Read More
Reading AuctionBytes Blog: Online Sales Tax Legislation Appears Off the Table for This Year
Comments (13) | Permalink
Fri Nov 14 2014 21:20:06

Will New Postmaster Lead USPS in the Right Direction?

By: Ina Steiner
 
The head of the US Postal Service is retiring early next year, and his replacement has been named. Patrick R. Donahoe is retiring February 1, 2015, after 39 years with the Postal Service. In the announcement, Donahoe was praised as a visionary leader who worked tirelessly to move the organization forward during one of its most difficult periods.

However, the announcement comes after an embarrassing and costly cyber attack that exposed highly sensitive information about postal employees, including employee names, dates of birth, Social Security numbers, and addresses. There's nothing in today's announcement to suggest the two events ... Read More
Reading AuctionBytes Blog: Will New Postmaster Lead USPS in the Right Direction?
Comments (23) | Permalink
Wed Nov 12 2014 22:30:52

Beware Selling Pez Dispensers through Amazon FBA

By: Ina Steiner
 
Pez dispensers sound like a great item to sell online - eBay's creation tale even revolves around the toy - but if you're considering selling them through Fulfillment By Amazon, beware, as one seller learned.

That's because Amazon FBA requires that all food have an expiration date - units that are within 50 days of the expiration date will be removed for disposal by Amazon. Doh!

While Pez are usually purchased for the dispenser rather than the candy, people have been known to eat Pez (guilty as charged).



A seller who ran into this issue said because Amazon's policy with expired food items is to ... Read More
Reading AuctionBytes Blog: Beware Selling Pez Dispensers through Amazon FBA
Comments (1) | Permalink
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