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AuctionBytes Blog
Covering auctions, collectibles and marketplace selling.

AuctionBytes Blog The AuctionBytes Blog has been giving a voice to online merchants since its launch in 2005. Named one of the world's top 30 blogs in 2008 by "Blogging Heroes." Weigh in with your thoughts on the joys and pitfalls of selling online.
Wed Dec 17 2014 22:41:14

Will eBay PayPal Breakup Lead to Mass Exodus?

By: Ina Steiner
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Building a company seems a lot more fun than breaking it up, and news that eBay is losing its head of Marketplaces North America (Chris Payne) and its PayPal Chief Strategist (Stan Chudnovsky) may be just the beginning of what could be an exodus.

It's possible that fear, uncertainty, and doubt about the future may also be contributing to low morale among employees who are left behind. (The movie Office Space comes to mind.) There have already been rumors of layoffs ahead.

Aside from the impact of the Breakup, with a capital B, on employees, the question is how it will ... Read More
Reading AuctionBytes Blog: Will eBay PayPal Breakup Lead to Mass Exodus?
Comments (45) | Permalink
Sat Dec 13 2014 14:50:35

Should Yahoo Launch Auction Site Ahead of eBay Breakup?

By: Ina Steiner
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eBay sellers who are concerned about the pending breakup of eBay and PayPal next year and what it might mean for their businesses have an interesting idea: they're suggesting Yahoo consider extending its auction platform.

Some readers may not remember that Yahoo ever offered auctions. The beginning of the end for Yahoo Auctions came in 2005 when it eliminated all fees (listing and commission fees). At the time, Yahoo Shopping Vice President and GM Rob Solomon told EcommerceBytes Yahoo planned monetize the auction platform with its core graphical media (banner advertising) and search-based services. Reading AuctionBytes Blog: Should Yahoo Launch Auction Site Ahead of eBay Breakup?
Comments (40) | Permalink
Thu Dec 11 2014 15:02:57

How Are Shipping Carriers Performing in Holiday Crunch Time?

By: Ina Steiner
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Christmas is exactly 2 weeks away, and we're wondering how the shipping carriers are performing this year. Are your packages getting to customers in a timely fashion? If you're having delays, which services (i.e., USPS Media Mail vs. Priority Mail) are problematic?

Glitches

One report came in this week of a USPS glitch - a seller said his packages are showing as "picked up" with a time prior to the label print time! He said he ships using PayPal shipping for 90% of his items, and lately has seen odd chronology such as the following:

December 8, 2014 4:50 pm - Picked Up
December 8, ... Read More
Reading AuctionBytes Blog: How Are Shipping Carriers Performing in Holiday Crunch Time?
Comments (20) | Permalink
Sat Dec 6 2014 17:03:39

Commenting on Seller Protection Policies, Chargebacks

By: Ina Steiner
 
Sunday's EcommerceBytes Update newsletter takes a look at online payment services and the policies they have in place to protect sellers from fraud, bad buyers, lost items, and chargebacks.

In digging in to the facts, it quickly became clear how important it is to differentiate between seller protection policies and chargeback protection. When a buyer has a problem with an online purchase, they can file a claim or dispute with the online payment service they used. The services generally outline what protections they offer to sellers.

However, when a buyer uses a credit card to fund the item, they also have a ... Read More
Reading AuctionBytes Blog: Commenting on Seller Protection Policies, Chargebacks
Comments (17) | Permalink
Thu Dec 4 2014 23:46:49

eBay Won't Let Me Sell

By: Ina Steiner
 
I received some recent letters from readers about seller restrictions and suspensions. One reader said, "I am noticing many "eBay won't let me sell any longer" posts on eBay's community boards.  It appears the seller purge of 2014 is in full effect."

Another seller said they had received a "short, sterile email" from eBay stating, "You cannot sell anymore." The seller, who had been listing on eBay since 1999 with no negative feedback, said, "eBay decided to restrict my selling privileges indefinitely and remove the 3000+ listings I had worked so hard to catalog and upload. No warning, no suspension, ... Read More
Reading AuctionBytes Blog: eBay Won't Let Me Sell
Comments (43) | Permalink
Tue Dec 2 2014 22:44:43

What Is Sellers' Current Thinking on eBay Founder?

By: Ina Steiner
 
Pando Daily blogged about eBay founder Pierre Omidyar and had some harsh things to say about his behavior, as we report in Wednesday's Newsflash. The piece focused on his role in eBay's acquisition of a stake in Craigslist, poring over documents from years of litigation between the two companies in an effort to get a picture of his true character.

The blog also mentioned Omidyar's latest ventures (and misadventures) in "journalism."

But I'm curious about what eBay sellers think of the eBay founder. While he keeps a low profile, he is very much responsible for the goings on at eBay ... Read More
Reading AuctionBytes Blog: What Is Sellers' Current Thinking on eBay Founder?
Comments (48) | Permalink
Tue Dec 2 2014 14:56:19

How to Research Best Offer Pricing on eBay

By: Ina Steiner
 
A reader sent us a valuable tip on how to determine an eBay item's selling price in cases where a seller accepted a "Best Offer" from a buyer. You may remember that eBay made an unannounced change 2 years ago in which it began hiding the selling price of any item that sold with a "best offer."

eBay used to be an open book when it came to information about transactions on its website, but in the past few years, it has become far less transparent. In some ways, it's understandable - there has been criticism that eBay failed ... Read More
Reading AuctionBytes Blog: How to Research Best Offer Pricing on eBay
Comments (10) | Permalink
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