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AuctionBytes Blog
Covering auctions, collectibles and marketplace selling.

AuctionBytes Blog The AuctionBytes Blog has been giving a voice to online merchants since its launch in 2005. Named one of the world's top 30 blogs in 2008 by "Blogging Heroes." Weigh in with your thoughts on the joys and pitfalls of selling online.
Mon July 25 2016 11:06:16

Should Online Sellers Weigh in on Presidential Politics?

By: Ina Steiner
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Tech leaders can fall into the same patterns of celebrities - case in point, do you really care about their views on politics, religion, the environment, etc.? 

Nevertheless, there's nothing like politics to inspire people to speak out publicly. Recently the digerati have spoken out about their views on the US presidential race. Geekwire reported on an open letter published on Medium against one of the candidates - it was signed by founders and executives of tech companies including eBay, Google, and StubHub.

Likewise, former PayPal executive and early Facebook investor Peter Thiel took an opposite position and gave a speech at one of the ... Read More
Reading AuctionBytes Blog: Should Online Sellers Weigh in on Presidential Politics?
Comments (6) | Permalink
Thu July 21 2016 10:55:10

Does Reusing Amazon Boxes Help Get Packages Delivered Faster?

By: Ina Steiner
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Does reusing an Amazon-branded box help or hurt speed of delivery of packages? Some people have theorized that because Amazon works closely with the USPS that packages with their logos are given priority over other non-Amazon packages.
 
Many online sellers reuse boxes to send their orders, so we wondered if readers had any thoughts about how reusing an Amazon-branded box would impact the speed with which it would move through the mail stream. Would it be treated like any other package, even if the label itself shows it's not coming from Amazon?
 
When you ship items yourself, do you hesitate before reusing boxes ... Read More
Reading AuctionBytes Blog: Does Reusing Amazon Boxes Help Get Packages Delivered Faster?
Comments (19) | Permalink
Mon July 18 2016 10:13:26

eBay Transaction Leads to Arrest - A Cautionary Tale

By: Ina Steiner
Sponsored Link
A man was jailed for failing to deliver three cars after selling them on eBay - the kicker is that the cars were toys that he sold for a total of only 16 pounds (British currency), not real cars.

The buyer refused to pay shipping, and the next thing the seller knew, police were knocking at his door, according to a report in the Daily Mail.

The article details how police treated him like a hardened criminal. And according to a report in the Telegraph, "despite all charges being dropped and eBay themselves saying Mr Traynor wasn't at fault Police Scotland refused ... Read More
Reading AuctionBytes Blog: eBay Transaction Leads to Arrest - A Cautionary Tale
Comments (12) | Permalink
Sat July 16 2016 21:47:00

eBay Glitch 'Disappears' Active Listings

By: Ina Steiner
 
Call it the attack of the gremlins - eBay users are reporting strange glitches over the past few days that they believe are having a negative impact on sales. One major issue involves a failure to allow buyers and sellers to view active listings. Another issue prevents buyers from paying sellers.

eBay users are seeing the following message on certain active listings they are trying to view:

This listing (**********) has been removed, or this item is not available.
Please check that you've entered the correct item number
Listings that have ended 90 or more days ago will not be available for viewing.

There are ... Read More
Reading AuctionBytes Blog: eBay Glitch 'Disappears' Active Listings
Comments (38) | Permalink
Fri July 15 2016 23:20:48

eBay Plans to Re-platform Its Marketplace

By: Ina Steiner
 
eBay's Chief Technology Officer took to the corporate blog on Thursday to explain how the company is "replatforming" its marketplace in order to deliver what he called the shopping destination of choice.

If you follow eBay, you've already heard some of what Steve Fisher described yesterday and what we've been reporting on for the past year or so:

- Structured inventory initiative (the flip side for sellers is the Product Identifiers requirements);

- Building Relevant, Persistent and Personalized Experiences Through Machine Learning;

- Empowering sellers ("Delivering the Selling Platform That Best Serves Buyers").

Pay attention to what Fisher said about point number two, such as this excerpt: ... Read More
Reading AuctionBytes Blog: eBay Plans to Re-platform Its Marketplace
Comments (71) | Permalink
Fri July 8 2016 10:23:13

eBay Jab in Response to Amazon Prime Day

By: Ina Steiner
 
As everyone scrambles to get ready for Amazon Prime Day, including Amazon rivals, eBay is taking an interesting approach by reminding shoppers that it always offers deals. It's pinned a graphic on its home page reading "Deals - NO membership fees - Just smiles." 

The graphic includes what looks like a spoof of the yellow "smile" on Amazon's logo (and Walmart's Smiley, for that matter).

eBay also includes a slide on its homepage slider with the words, "Exclusively for everyone - Deals up to 70% off. Always Free Shipping. No membership required."

Throughout the rest of the site, a small graphic appears at the top ... Read More
Reading AuctionBytes Blog: eBay Jab in Response to Amazon Prime Day
Comments (21) | Permalink
Tue July 5 2016 23:08:41

Etsy Provides FAQs as Payment Issue Drags On

By: Ina Steiner
 
Etsy provided some important answers to sellers who are impacted by a technical issue that stalled payments over the long holiday weekend. As we reported in Newsflash, reports began on Friday of Direct Checkout payments not going through - and the problem continues into Tuesday evening.

As customers became concerned, irate, or actually cancelled orders due to the long delays, sellers wondered what to do and whether they should ship orders.

Finally on Tuesday Etsy advised sellers not to ship - "We recommend that you wait until these orders are confirmed to ship your item. Rest assured, we're processing ... Read More
Reading AuctionBytes Blog: Etsy Provides FAQs as Payment Issue Drags On
Comments (72) | Permalink
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