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Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Tue May 26 2015 20:13:41

eBay Launches Advertising for Sellers

By: Ina Steiner
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eBay announced a new program that allows sellers to pay to get their listings extra exposure in search results, though when it launches in June, the Promoted Listings advertising program will be by invitation only.

eBay sellers already pay insertion fees to get their items listed on the marketplace. The idea of having to pay advertising fees on top of regular listing fees to get exposure doesn't sit well with some. 


That said, many sellers participated in previous versions of eBay ad programs, showing some sellers are willing to pony up to get additional exposure to their listings.

But why would a seller pay ... Read More
Reading EcommerceBytes Blog: eBay Launches Advertising for Sellers
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Mon May 25 2015 13:25:15

eBay and Amazon Sellers Feel Mistreated by Chain Stores

By: Ina Steiner
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Small businesses say they feel mistreated by chainstores including Target, Kohl's, and Sephora. That's because the chainstores have been prohibiting resellers from making purchases on their websites and in their brick-and-mortar stores. 

It's not just online sellers who are upset - we heard from one reader who had been using such purchases to help stock his brick-and-mortar retail store.

On Thursday, we noted that Target was the latest retailer to crack down on eBay and Amazon sellers who use retail stores to source inventory in what's known as retail arbitrage.

Target responded to our inquiry after the article was published, explaining that while it had an ... Read More
Reading EcommerceBytes Blog: eBay and Amazon Sellers Feel Mistreated by Chain Stores
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Thu May 21 2015 21:20:47

Amazon Readies Handmade Marketplace, Etsy Sellers Abuzz

By: Ina Steiner
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Amazon is launching Handmade at Amazon and it invited artisans to learn more about the marketplace for handcrafted goods. Etsy sellers were abuzz, wondering how it would impact them, and they were eager to learn more.

Amazon sent an email to sellers this week telling them about the new marketplace and including a link to a form to fill out to receive updates. 

Sellers discussing the news on both Amazon and Etsy forums wondered if shopper expectations about Amazon purchases would clash with the method of selling handmade goods, which is different from selling commodities. They also expressed concern about Amazon's ... Read More
Reading EcommerceBytes Blog: Amazon Readies Handmade Marketplace, Etsy Sellers Abuzz
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Wed May 20 2015 20:10:39

Does This eBay Feedback Strategy Makes Cents?

By: Ina Steiner
 
Why would anyone sell a penny on eBay for a penny? A reader sent us a link to a seller who lists pennies on eBay in order to boost their feedback. "This seller has continued to buy/swap/conspire to get positive feedback accumulating their 100% to over 1000 total with 10% (or more) of their "feedback" fake from feedback swapping."

The seller in question boosted their feedback as a result of the penny listings and shows as a "Top Rated Seller with highest buyer ratings." In the descriptions, they write in part: "All buyers will receive a 5 ... Read More
Reading EcommerceBytes Blog: Does This eBay Feedback Strategy Makes Cents?
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Mon May 18 2015 21:06:34

eBay Probes Sellers in New Survey

By: Ina Steiner
 
eBay is surveying sellers about where they sell - including Etsy, Alibaba/11 Main, Craigslist, Amazon, and their own store - and how it could make improvements to its own marketplace.

Surveys are usually a good indication of where eBay is considering making changes, and if that's the case with this latest survey, almost everything is on the table - from fees, to seller policies and standards, to seller protection. eBay already revealed recently that it's considering making changes to feedback.


There were some interesting options under the section about fees, including, "Don't like fees on shipping"; "Not enough promotions"; and "Invoices ... Read More
Reading EcommerceBytes Blog: eBay Probes Sellers in New Survey
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Mon May 18 2015 07:53:38

eBay Tests Shipping Membership Similar to Amazon Prime

By: Ina Steiner
 
eBay is testing a membership program similar to Amazon Prime, according to Wall Street analyst Shawn Milne of Janney. The loyalty membership program could potentially debut in the fall and cost $25/year for Free Next Day delivery on certain orders.

The report comes on the heels of reports that Walmart is going to launch a shipping membership program like Prime too. Amazon had raised Prime from $79 to $99 last year - reports said Walmart would charge $50/year for its program.

But how would eBay manage to fulfill next-day delivery on orders? Amazon Prime only includes items that are in the marketplace's own warehouse ... Read More
Reading EcommerceBytes Blog: eBay Tests Shipping Membership Similar to Amazon Prime
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Fri May 15 2015 21:21:31

Google Gets Further into Ecommerce with Buy Buttons

By: Ina Steiner
 
Google plans to add Buy Buttons to mobile ads when people search for products on their gadgets, according to the Wall Street Journal, citing "people familiar with the launch." According to the newspaper:

The buttons will accompany sponsored - or paid - search results, often displayed under a "Shop on Google" heading at the top of the page. Buttons won't appear with the nonsponsored results that are driven by Google's basic search algorithm.

If shoppers click on the buy buttons, they will be taken to another Google product page to complete the purchase, the people explained. On that page, they will ... Read More
Reading EcommerceBytes Blog: Google Gets Further into Ecommerce with Buy Buttons
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Wed May 13 2015 20:52:58

Could Walmart's Version of Amazon Prime Hurt FBA Sellers?

By: Ina Steiner
 
The industry is abuzz with news about a service Walmart is planning that will rival Amazon Prime. According to a site called The Information, the service was originally scheduled to launch last year before the holidays, but had to delay the launch over "technical and other issues."

As TechCrunch pointed out, Amazon Prime is today far more extensive than a free shipping service, offering free streaming video and music, unlimited photo storage, access to the Kindle Lending Library and more.

While it didn't launch the service last fall, Walmart did roll out a new price-matching policy, not only promising to match prices of ... Read More
Reading EcommerceBytes Blog: Could Walmart's Version of Amazon Prime Hurt FBA Sellers?
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Tue May 12 2015 11:27:13

Sellers Say PayPal Payments Being Diverted

By: Ina Steiner
 
Online sellers say some of their PayPal payments from customers are being diverted, leaving them without their funds and leaving their customers impatiently waiting for their orders to be fulfilled. The problem appears to be isolated to Etsy, which acknowledged the problem and is being blamed for the snafu. But it raises the question of whether this could happen to other marketplace sellers as well.

Over a week ago a seller reported the issue on this Etsy thread. "I received an email saying an order was placed yesterday through PayPal. I've got the Etsy receipt number ... Read More
Reading EcommerceBytes Blog: Sellers Say PayPal Payments Being Diverted
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Mon May 11 2015 16:27:49

Etsy Gets Black Eye over Fakes

By: Ina Steiner
 
Sellers and investors are buzzing after a Wall Street report estimated as many as 2 million items on Etsy could be counterfeit or infringe on trademark. The Wedbush report said that while it expects near-term growth from Etsy, it believes the problem of fakes could have a negative impact on growth.

How? 

The Wedbush report said if brands begin to monitor Etsy for illegitimate sellers, it could "materially reduce" listing and commission fees, according to Forbes.

The analysts cited their own analysis and their discussions with IP lawyers, which "lead us to believe questionable seller practices may draw increased scrutiny, eventually limiting volume ... Read More
Reading EcommerceBytes Blog: Etsy Gets Black Eye over Fakes
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