Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of
Fri Mar 16 2018 22:00:03

eBay Clarifies Position on Blocked Bidders

By: Ina Steiner

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Sellers have been frustrated by eBay's handling of buyers who, against its policy, bypass sellers' blocks against bidding or buying from them again. Last week, an eBay moderator weighed in on the problem and provided new information.

In a thread on the eBay boards, a seller wrote, "eBay recently announced that blocked buyers are now allowed to bid under another account as long as they are not doing it maliciously. I kid you not." The seller was not wrong - last year, AuctionBytes blog contributor Marie wrote about eBay's change in how it enforced policies around blocked bidders.

An eBay moderator responded ... Read More

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Tue Mar 13 2018 23:04:37

eBay Cancels Seller Promotion that Offered Fee Discount

By: Ina Steiner

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eBay kicked off a promotion on Monday that it has since "deactivated." It did not say why it cancelled the month-long promotion, but it appears it may have created terms more favorable to sellers than it had intended. 

In looking over the terms of the promotion, we noticed it didn't place a limit on the number of listings eligible for the discount on commission fees, called FVFs. Sellers can list a lot of items for sale over the course of a month.

Note that the promotion did not waive insertion fees, however. Here's a snippet ... Read More

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Mon Mar 12 2018 17:26:41

What Payments Will Look Like on eBay

By: Ina Steiner

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Paying for items on eBay will soon be more like Amazon than the traditional eBay model: instead of paying sellers, buyers will pay eBay, and then it will disburse the funds to sellers.

During a webinar to answer seller questions last week, eBay executives provided a preview of what that will look like in a series of three slides, which we've mashed together:

eBay noted there would be a streamlined buyer experience with an increased choice in payment options that would be "locally relevant" and "mobile-optimized." The new experience will roll out to a very small number of users beginning this ... Read More

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Sun Mar 11 2018 20:48:44

When Is the Last Time You Read the eBay User Agreement?

By: Ina Steiner


eBay announced changes to the User Agreement effective March 30, 2018 - see our story in Newsflash to see some of the provisions that are changing.

When reviewing the UA, we were struck anew by some of the provisions eBay has added over the years. For example, did you know when you post a listing on eBay, you could end up paying additional fees beyond the regular listing and commission fees, and there's a possibility eBay will not always display all of your listings in search results? Did you know eBay has the right to auto-renew your fixed-price listings and has the ... Read More

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Thu Mar 8 2018 21:06:24

eBay Urges Sellers to Lower Prices ofs

By: Ina Steiner


eBay is sending emails to sellers urging them to lower the prices of items that are in users' shopping carts as an incentive to get the shoppers to complete the transaction. As you might imagine, some sellers hate the idea, but there are some who don't think it's a bad idea at all. 

We wrote about the new feature recently, and today someone forwarded us an email they received showing it in action. "This infuriates me," the reader wrote. "eBay continues to inject themselves into every aspect of my business. I'm tempted to RAISE the prices."

And that's just what another reader did. ... Read More

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