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Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Tue Feb 28 2017 10:33:32

eBay Raises Fees with Today's Spring Seller Update

By: Ina Steiner
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eBay announced its Spring Seller Update (EcommerceBytes 411 subscribers, look for this morning's email Alert).

At a time when sellers are coping with higher shipping costs and are struggling to get traffic and sales, eBay is adding to their challenges by raising the cost of doing business on its marketplace.

What may grate on sellers' nerves is that while eBay is raising the cost to lower-performing sellers (by a lot), it's also raising fees for its best sellers: Top Rated Sellers (TRS) and those who pay a monthly fee to have an eBay Store.

- The Final Value Fees for Store subscriptions will increase on May 1, ... Read More
Reading EcommerceBytes Blog: eBay Raises Fees with Today's Spring Seller Update
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Mon Feb 27 2017 21:03:18

Donahoe Lands Gig 19 Months after Leaving eBay

By: Ina Steiner
Sponsored Link
Former eBay CEO John Donahoe has landed a gig as CEO of ServiceNow. The cloud-computing company provides services to enterprises - in fact, Donahoe revealed eBay was a customer of ServiceNow during this interview with CNBC on Monday.

Donahoe's new annual base salary of $625,000 is less than the $1 million salary he earned his last full year at eBay (2014). But as with his gig at eBay, that's a small percentage of the total compensation he'll receive.

In 2014, Donahoe received $14 million in total compensation at eBay counting salary, performance bonus and equity awards.

At ServiceNow, he will also receive an ... Read More
Reading EcommerceBytes Blog: Donahoe Lands Gig 19 Months after Leaving eBay
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Sun Feb 26 2017 23:28:23

eBay Launches Urban Marketing Campaign

By: Ina Steiner
Sponsored Link
CEO Devin Wenig is fond of calling eBay a technology company, and he's riding on Apple's tailcoats with a new marketing campaign.
On Sunday, he said eBay would be marketing through the use of billboards and outdoor placements in 31 US cities. eBay's Hal Lawton then tweeted a photo of eBay's billboard advertisement.

The ads show some reasons for loving eBay, with the words "For the love of" followed by a list of features. The billboard ad includes: last minute; on-time delivery; fast shipping; getting it quick; peace of mind. 

Another photo of an eBay sidewalk advertisement shows the words "For the ... Read More
Reading EcommerceBytes Blog: eBay Launches Urban Marketing Campaign
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Fri Feb 24 2017 22:32:30

Etsy Removes a Crucial Feature with Latest Upgrades

By: Ina Steiner
 
Etsy announced improved seller tools with great fanfare on Valentines Day, but a week later, sellers are struggling with some of the changes as they are rolled out. 

While Etsy made improvements to its variation feature within listings, it took away a feature that is crucial to many of its sellers: no more bulk-editing of variations across multiple listings. The missing functionality is costing sellers time and frustration. A seller explained on this thread how the change impacted her:

The seller has 200 types of bags, and each bag has its own variations. So if she adds a new color to her ... Read More
Reading EcommerceBytes Blog: Etsy Removes a Crucial Feature with Latest Upgrades
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Thu Feb 23 2017 21:09:31

eBay Quietly Rolls Out New Feedback Feature

By: Ina Steiner
 
eBay quietly rolled out a change in how it displays a seller's feedback. As before, shoppers researching a seller can click on the number next to a seller's eBay user ID to view feedback ratings. But now for some listings, shoppers can also look at the feedback buyers have left an individual seller for a specific product - a subset of a seller's feedback.

Check out this listing for a Dewalt drill on eBay - you can see a link in the listing that says, "See feedback."


If you click on the link, a box pops up that says "Feedback ... Read More
Reading EcommerceBytes Blog: eBay Quietly Rolls Out New Feedback Feature
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