Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Sun Nov 18 2018 20:02:18

eBay Entices Sellers to Open eBay Stores

By: Ina Steiner

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eBay is enticing sellers to set up eBay Stores through a special promotion. We're not sure how long eBay has been sending out invitations - a reader drew our attention to a thread on the eBay boards where a seller wrote about it on Friday.

Apparently sellers invited to the promotion can set up a trial subscription and, if they decide to continue, they'll receive the first 2 months free. The seller pasted an excerpt of the Terms and Conditions:

What is the Promotion? 
Invited sellers ("Sellers") who accept the offer and then sign up for a Monthly or Yearly eBay Store subscription, ... Read More

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Fri Nov 16 2018 00:27:48

eBay Logo Turns Red and Should We Care?

By: Ina Steiner

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eBay users have been commenting about the change eBay made to its logo, which in many places on the site has turned from its normal primary colors to all red. 

A surprising number of users said they had to check to make sure they weren't on a spoof site. "I was just creating a listing and noticed the red logo, was wondering if is the correct page or a scam," wrote one seller. 

Lots of users commenting on the boards had negative things to say. "I still cannot switch to the classic seller page, or sell on the new one, because of popup ... Read More

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Wed Nov 14 2018 11:10:12

eBay Ramps up Managed Payments Push in November

By: Ina Steiner

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See important update below with eBay's response.

eBay is ramping up its efforts to push sellers into managed payments (MP) by forcing new accounts to use it (this is not the case, see update below) and by running a seller promotion offering discounted fees for existing sellers who voluntarily enroll. eBay will also bar existing sellers from offering their own merchant credit card accounts beginning March 1, 2019.

A reader discovered she could not opt out of MP and could not offer PayPal on a newly opened selling account. We sent an email to eBay asking for confirmation and ... Read More

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Mon Nov 12 2018 21:49:39

eBay Makes Major Pricing Gaffe in Email to Bidder

By: Ina Steiner

 

Imagine the bidding for your eBay auction has reached over $250, but eBay tells bidders they can buy it now for $200. What?!

A reader sent us an email she received from eBay today showing a diamond ring on which she had bid. eBay sent the email to remind her that the auction was ending in 3 hours, 31 minutes, and 41 seconds. But in its email (underneath the title and next to the photograph of the item), eBay displayed  the following text:

"Current bid: $257.00 (or buy it now for $200.00)."

Expressing sympathy for the seller on whose auction she had bid on, the ... Read More

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Mon Nov 12 2018 16:25:43

Do You Want Services Added to Your eBay Listings?

By: Ina Steiner

 

eBay is trying once again to add services to its lineup. It entered into deals with three companies to offer installation services on eBay.com, adding another revenue stream for the company as it struggles with single-digit growth. 

eBay has previously tried to add service to its marketplace without much success. In 2007, eBay UK launched Local Services but closed it in 2010.

In 2013, it launched eBay Hire. At the time, eBay executive Steve Yankovich said, "This limited beta launch is another example of eBay Inc. using technology to connect buyers and sellers in new ways." But eBay ... Read More

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