eBay announced a new program today, but it is scrambling to answer a simple question, but one that is crucial for sellers to understand.
As we reported in the previous post, eBay will roll out Guaranteed Delivery in the US this summer - at launch, eBay will guarantee delivery in 3 days or less on 20 million eligible items, millions of which will offer free shipping.
If a guaranteed item arrives late, the buyer can request to have their cost of shipping refunded
. If the shipping was free, then the buyer will receive a coupon
to be used towards their next eBay purchase. Alternatively, the ... Read More