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EcommerceBytes Letters to the Editor Letters to the Editor
Your emails to EcommerceBytes
For consideration, send your email to ina@auctionbytes.com with "Letters to the Editor Blog" in the subject line! Remember to include your name as you would like it to appear in the blog.
Mon Feb 13 2017 13:04:04

eBay Allows Returns for Frivolous Excuses

By: Reader
Sponsored Link
Dear Ina,
eBay wants us to use 30-day return, I have no problem with that my problem is when someone returns an item eBay pays them right away. People don't read the descriptions they just look at a picture and buy. 

I sold an Antique jewelry box and it was returned because they were not vivid enough.

I sold a set of Antique statues and I put what was on the bottom in the description, they were returned because he said they were not the right statues.

I sold egg coddler and put in the description that the box was damaged, it was returned because the box was damaged. ... Read More
Reading EcommerceBytes Letters Blog: eBay Allows Returns for Frivolous Excuses
Comments (24) | Permalink
Sun Feb 12 2017 13:01:19

Positive Tips for Growing Sales on eBay: Follow-up

By: Reader
Sponsored Link
On November 21, we published this Letter to the Editor. The seller, Chris, followed up with the following letter.

Dear Ina,
Well, as I suspected, my call to submit positive tips for growing your eBay sales received mixed responses (although I did appreciate the "Thank you card in the package" tip). So I thought I would share a few tips of how I reached $1,000,000 in sales, mostly selling on my own.

1) Know your market. Before I go through the trouble of listing anything on eBay that I haven't sold before, I research the market for that item. This has saved me countless hours of frustration and ... Read More
Reading EcommerceBytes Letters Blog: Positive Tips for Growing Sales on eBay: Follow-up
Comments (11) | Permalink
Wed Feb 8 2017 14:37:14

eBay Shuts Down Seller Associated with Former Employer

By: Reader
Sponsored Link
Dear Ina,
eBay shut me down - delisted my items and my shop, including, they point out, any future stores I might open under any name (I assume they are tracking my IP address). They said it was because of an issue with store "xyz" (protecting the innocent here)...and that I need to write from that email to straighten it out.

"Xyz" was a store I opened for the company I used to work for over 2 years ago. The email I had there is long defunct. 

I contacted a friend there who runs the store now. He assured me there are no violations or ... Read More
Reading EcommerceBytes Letters Blog: eBay Shuts Down Seller Associated with Former Employer
Comments (14) | Permalink
Tue Feb 7 2017 11:36:37

eBay Ends Listing over the Mention of a Velcro Fastener

By: Reader
 
Dear Ina,
I was notified by eBay that "Your listing has been removed: Trademark Violation - Unauthorized Listing Content."

I continued on with the links in the email to try to determine why the listing was removed. To my surprise, it was because I used the word VELCRO!

I find that unbelievable that eBay would remove my auction due to this. Here is the wording from the email.

The VELCRO(R) trademark should be used only when referring to genuine VELCRO(R) brand fasteners. Non-VELCRO(R) brand products should be identified by their functional terms, such as "hook and loop," "self-adhesive straps," and so forth. The proper use of the ... Read More
Reading EcommerceBytes Letters Blog: eBay Ends Listing over the Mention of a Velcro Fastener
Comments (34) | Permalink
Sun Feb 5 2017 11:44:17

Are Government Laws on Marketplace Sales Misguided?

By: Reader
 
Dear Ina,
Here is yet another example of government misdirection to create laws for improving state sales tax collections - link to article in TimesUnion.com.
 
Among the proposals he has introduced to create a 2017 New York State budget, Governor Andrew Cuomo has included provisions to require Amazon and other online "marketplaces" (eBay and Etsy were specifically mentioned in the linked article) to collect and remit state sales tax on payments made by purchasers who buy from sellers using the venues. 

New York is looking at this as one way to collect sales tax they believe online sellers living in New York state are not remitting. Instead of ... Read More
Reading EcommerceBytes Letters Blog: Are Government Laws on Marketplace Sales Misguided?
Comments (14) | Permalink
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