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Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Sun June 18 2017 16:01:32

eBay Hampers Sales Due to Messaging Crackdown

By: Ina Steiner
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eBay has been severely limiting buyer-seller communications to the point that in some cases, it is hampering sales. This, in spite of the fact it announced a forthcoming policy that makes its messaging system even more vital.

eBay announced a surprise Summer Update. In it, eBay included the following policy provision: "Buyers and sellers should use eBay Messaging to communicate. Listings and other eBay pages can no longer contain contact information such as email, phone numbers, and social media links effective September 2017."

But reports are coming in fast and furiously that eBay is sending warnings and in some cases issuing restrictions for ... Read More
Reading EcommerceBytes Blog: eBay Hampers Sales Due to Messaging Crackdown
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Wed June 14 2017 21:45:41

EcommerceBytes Revs Up with New Publishing Platform

By: David and Ina Steiner
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We've rolled out some changes today as we put a new "engine" into what we like to think of a classic. It's the same EcommerceBytes, with a slightly different look on the homepage and more horsepower.

We have moved the Newsflash and Update publishing platform to WordPress. We feel that this update will help us in a few ways:
  • To make our site load faster
  • To make the site layout responsive and mobile-friendly
  • And to fulfill a frequent request from our users: allow comments on the articles 
At this point, we are not making any changes to the blogs. The layout of the blogs will change slightly to more ... Read More
Reading EcommerceBytes Blog: EcommerceBytes Revs Up with New Publishing Platform
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Tue June 13 2017 23:53:01

Clarifying a Key Change in PayPal User Agreement

By: Ina Steiner
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PayPal is making some changes to its User Agreement that will be effective for all PayPal users on July 27, 2017. One item that may be of concern to users: 

"We're updating the "Payment Methods Used" section to clarify that, for pre-approved payments, if you have money in your PayPal balance, your PayPal balance will be used first and your preferred payment method will be used for any remaining amount due."

We asked PayPal, "If I pay for an item on eBay or a retail website, will PayPal now automatically use my PayPal balance first? What is (and is not) a pre-approved payment?"

In response ... Read More
Reading EcommerceBytes Blog: Clarifying a Key Change in PayPal User Agreement
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Sun June 11 2017 15:41:46

Welcome to the New eBay Shopping Experience

By: Ina Steiner
 
On March 20th, eBay CEO Devin Wenig described changes that the marketplace was rolling out in a blog post called, "We're on the Edge of Something New." In it, he said:

"As we continue to evolve eBay's platform, we're also activating a sharper, more clearly differentiated brand, and more.

"A brand new, reimagined and highly personalized shopping experience; a fresh approach to our iconic brand; fast and guaranteed shipping time; buying with a "shopping concierge" right within your social networks - these are the hallmarks of the changes you will now begin to see on eBay.

"For the past 18 months, we've ... Read More
Reading EcommerceBytes Blog: Welcome to the New eBay Shopping Experience
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Thu June 8 2017 21:41:11

Why eBay Listings May Be Garbled or Disappear

By: Ina Steiner
 
eBay initiated launch sequence on its promised ban of Active Content. It announced the European-wide ban had commenced yesterday, warning sellers their descriptions might not be rendering correctly:

"On 7 June we stopped displaying active content in item descriptions for all EU sellers. Active content includes JavaScript, Flash, plug-ins and form actions.

"Check your listings on eBay.co.uk and eBay.ie now to see whether any of the contain active content. If any of your listings still contain active content, your item descriptions may not render correctly and this could have a negative impact your eBay sales."

To our surprise, we couldn't UK sellers discussing ... Read More
Reading EcommerceBytes Blog: Why eBay Listings May Be Garbled or Disappear
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