Ina Steiner EcommerceBytes Blog
News and insight focusing on ecommerce.
by Ina Steiner, Editor of EcommerceBytes.com
Mon Oct 9 2017 16:02:07

eBay Just Put All Collectibles on Sale by Mistake

By: Ina Steiner

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eBay is running a "collectibles event" coinciding with the New York Comic Con and is running a 20% off sale on a selection of items in Art, Comics, Entertainment Memorabilia, Funko Pops, and Coins. However, shoppers quickly discovered they could apply the coupon code to any item in the Collectibles category and get 20% off.

eBay displayed the curated listings on a NY Comic Con event page - on Monday afternoon, it showed 674 listings. But it went one step further: it also displayed a Green Dollar Sign in all collectibles listings highlighting the promotion. 

In what was clearly a ... Read More

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Fri Oct 6 2017 21:02:00

The Case of the Vanishing eBay Promotion

By: Ina Steiner

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eBay kicked off a listing promotion on Wednesday that was supposed to run through October 12th, but sellers say it has vanished, even for those who had already activated the offer.

The problem first came to our attention through a post on the Ecommerce EKG announcement board. "An eight-day (October 4 - 12) by invitation only free listing offer for ten items in select categories has completely disappeared from My eBay's Promotional Offers Active list. Although I accepted the offer on the forth, it is no longer seen in the list of active or expired offers and there is ... Read More

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Thu Oct 5 2017 20:44:13

Some Say New eBay Search Feature 'Needs Changing'

By: Ina Steiner

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An eBay seller noticed a new feature on search results pages that they aren't too pleased about: a link to other "new & refurbished" listings. The seller included a screenshot they took of a search results page showing Pampers diapers with "26 New & refurbished from $8.95" prominently displayed under the first result. 

The seller wrote in part: "...first they have placed a link under all of our listings in the search results that links to other sellers products..and some sellers like myself that have new items listed are being told the items have been refurbished,..." Sellers discussed the feature on Read More

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Thu Oct 5 2017 12:04:42

Amazon Wants Access to Your Warehouse?

By: Ina Steiner

 

Airbnb for Online Sellers? What if Amazon used excess capacity in the warehouse of their merchants to store its own goods or those of other merchants? That's speculation on our part, but it's inspired by a new program from Amazon that Bloomberg reported on today.

The program, currently in stealth mode, is called Seller Flex and is an extension of Amazon's current Seller Fulfilled Prime program that allows merchants to offer "Prime eligible" items without requiring them to be stored in Amazon Fulfillment Centers. 

Amazon spokesperson Tom Cook told EcommerceBytes a year ago that since launching it in 2015, Amazon had seen both large ... Read More

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Wed Oct 4 2017 15:46:58

eBay Penalizes Seller for Helping a Shopper

By: Ina Steiner

 

Would you rather shop at a store where you receive assistance or where the clerks are unhelpful and non-communicative? Through its policies, eBay may be turning its marketplace into a version of the latter.

Take the case of a reader who tried to help a would-be buyer who wanted to learn more about the product he was selling. The seller felt the manufacturer was better suited to answer, so he provided the shopper with the manufacturer's phone number.

As a result of that helpful gesture, eBay suspended his account for 7 days.

"Here is the message I sent my buyer in an attempt to help ... Read More

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