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AuctionBytes Blog
Covering auctions, collectibles and marketplace selling.

AuctionBytes Blog The AuctionBytes Blog has been giving a voice to online merchants since its launch in 2005. Named one of the world's top 30 blogs in 2008 by "Blogging Heroes." Weigh in with your thoughts on the joys and pitfalls of selling online.
Mon May 15 2017 22:58:58

Despite Attention from Etsy CEO, Costly Bug Remains

By: Ina Steiner
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Etsy sellers continue to deal with a glitch that is impacting their prices and costing them money, despite acknowledgement of the problem from the company's new CEO Josh Silverman 4 days ago.

"When Etsy rolled out its new listing variation system in February, it introduced a bug which REMOVES the prices in variations, dramatically slashing prices of some of the options from a variations list," a seller reported on a thread. 

She went on to describe the problem in more detail and wrote, "Since February, I have had at least 23 affected orders (that I've noticed), and over $500 in lost ... Read More
Reading AuctionBytes Blog: Despite Attention from Etsy CEO, Costly Bug Remains
Comments (9) | Permalink
Sat May 13 2017 23:42:27

What to Do if You're Caught in Amazon Suspension Trap

By: Ina Steiner
Sponsored Link
We've seen an increase in the number of sellers who say Amazon is suspending their account for reasons they cannot fathom. Sellers receive a notification that starts off:

"We believe that an unauthorized party may have accessed your Amazon.com seller account. As a result, we have temporarily restricted access to your account and deactivated your listings. For your security, your full credit card number is not displayed in your account and cannot be accessed via our website.

We do not know how your sign-in information was obtained, since the unauthorized party obtained this information on ... Read More
Reading AuctionBytes Blog: What to Do if You're Caught in Amazon Suspension Trap
Comments (26) | Permalink
Fri May 5 2017 22:59:37

Tradesy Raises Fees for Selling Low-Cost Clothing

By: Ina Steiner
Sponsored Link
If you sell on Tradesy (often compared to Poshmark), you'll want to pull your low-cost listings before Wednesday. The fashion marketplace is changing its selling fees effective May 10th. 

The company is instituting a minimum a flat-rate commission fee of $7.50 for all items sold for $50 or less and is requiring a minimum selling price of $10. 

A reader who did the math said that in her case, $30 was the break-even point with the new fees - anything selling for under $30 would end up costing her more than she made. (Note that $7.50 for a $30 sale equals a 25% ... Read More
Reading AuctionBytes Blog: Tradesy Raises Fees for Selling Low-Cost Clothing
Comments (21) | Permalink
Wed May 3 2017 22:05:00

eBay Takes Ownership of Promotion Snafu

By: Ina Steiner
 
eBay is running several free-listing promotions, but one is not working as it should. 

Sellers invited to participate in one of the promotions are finding that they are required to use up their monthly allotment of free listings before the promotion kicks in.

However, sellers received an email this evening from eBay acknowledging the problem and offering them a credit that ensures they receive the full benefits of the promotion. 

We are reaching out to alert you of a technical issue related to the promotion, "7 days, no insertion fees: 100 extra fixed priced listings!" for which you recently RSVP'd.

Currently, the 100 free fixed price listings ... Read More
Reading AuctionBytes Blog: eBay Takes Ownership of Promotion Snafu
Comments (5) | Permalink
Tue May 2 2017 22:11:08

What Happened to Etsy in February?

By: Ina Steiner
 
Etsy said on Tuesday it had a challenging February that contributed to lower than anticipated first quarter results. (It also announced a management shakeup and layoffs, see the previous blog post.) Etsy executives said they were still analyzing what happened, and discussed macro and political issues among other things.

We listened to eBay and Amazon's conference call and didn't hear any mention of a poor February, though it's possible there were some behaviors that occurred that didn't impact their marketplaces enough to warrant a mention, as was the case with Etsy.

We went looking for issues that may have played a role. Here's a ... Read More
Reading AuctionBytes Blog: What Happened to Etsy in February?
Comments (36) | Permalink
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