AuctionBytes Blog
Covering auctions, collectibles and marketplace selling.

AuctionBytes Blog The AuctionBytes Blog has been giving a voice to online merchants since its launch in 2005. Named one of the world's top 30 blogs in 2008 by "Blogging Heroes." Weigh in with your thoughts on the joys and pitfalls of selling online.
Sun Sept 10 2017 09:31:50

Amazon Meets a Foe It Can't Conquer: Hurricane Irma

By: Ina Steiner

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Sometimes it seems there's no competitor or industry Amazon can't conquer, but this month, its limitations became apparent when customers in Florida said it failed to deliver orders in advance of Hurricane Irma.

"Hurricane supplies delivered to your door? Good luck with that," the Miami Herald wrote in an article on Friday: "Now customers are complaining about messages from Amazon that their hurricane deliveries are being delayed, sometimes with no time frame given for the new delivery - even on orders placed as early as Monday. (Prime normally promises two-day delivery.) That, while Amazon was promoting two-hour delivery in a ... Read More

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Thu Sept 7 2017 20:33:57

Amazon Duped by Bogus Law Firm Says CNBC

By: Ina Steiner

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Amazon was tricked by a fake law firm into removing a seller's hot product from its marketplace, costing the seller $200,000, according to this article in CNBC. The merchant said Amazon kicked off  the product because of the bogus complaint  - most likely filed a competitor, the publication reported.

CNBC said the seller put in an appeal last month but couldn't get it resolved until this week. What's noteworthy is that in the weeks the merchant was unable to sell the items on Amazon, he was presumably paying FBA fees to Amazon for storing the items, and would have had to have ... Read More

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Wed Sept 6 2017 16:46:20

Sellers in Puerto Rico and Florida Brace for Next Hurricane

By: Ina Steiner

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Less than 2 weeks ago, residents of Texas and Louisiana braced for Hurricane Harvey, which proved deadly and devastating. Now people in Florida, Puerto Rico, and the Caribbean are dealing with the next storm, Hurricane Irma.

Some lucky enough not to have taken a direct hit by Harvey were nevertheless impacted by the disruption to shipping, such as a reader who lives 80 miles northwest of Houston and said he had no mail service at all. 

The USPS has already begun suspending mail service in Puerto Rico and parts of Florida as Irma bears down as a Category 5 Hurricane.

eBay had ... Read More

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Mon Sept 4 2017 15:39:38

Amazon Launches New Fashion Brand in Europe

By: Ina Steiner

 

Amazon launched its own fashion brand in the UK and plans to aggressively promote it across Europe. Amazon UK's homepage presents shoppers with a new option: Find, a private label brand of clothing for men and women. 

The homepage banner reads: "Introducing find. The hot new brand, only available on Amazon." Clicking through to the Find homepage on Amazon, shoppers are presented with a deal - 20% off when you spend 40 pounds if you use the code FIND20.

The offer kicked off on September 3rd and runs through September 17th. You can find the Find landing page on amazon.co.uk/find (it spells ... Read More

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Mon Sept 4 2017 14:45:29

Technical Issue Strikes Amazon Sellers on Monday

By: Ina Steiner

 

Sellers in the UK (update: US, too) were unable to sell for at least 12 hours today. It began with a "Forbidden" notice when sellers tried to access their inventory.

One reader told EcommerceBytes he had a large batch of inventory to list but was unable to for at least 12 hours. Here's the message Amazon displayed:

"We are currently experiencing an issue which is impacting the appearance of your listings within the "Manage Your Inventory" section of Seller Central"

At 1:30 pm, an Amazon moderator posted on the boards that the tech team had fixed the problem: "Can you please check your ... Read More

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