Tag: Returns

Which Retailers Do Best in Enabling Product Returns Online

December 30, 2013September 30, 2017 Ina Steiner

The retail websites of Lowe’s, Target and Best Buy have done the best job of providing a good customer experience when it comes to product returns, according to a new study by Qubit. The company […]

News, Trends and Shopping DataReturns

One Retailer Fights Back over Return Fraud

November 4, 2013December 16, 2017 Ina Steiner

Returns are a major hassle for retailers and can be costly, and it’s also an area of concern due to fraud. Last year, according to NRF’s Return Fraud survey, retailers estimated they would lose $2.9 […]