In January we wrote about sellers' experiences adding videos to their eBay listings as the company made the new feature more widely available. Six months later, things appear to be going more smoothly.

However, a thread on the eBay boards shows sellers are looking for a way to leverage the work they do to create the videos and to make listings that contain videos stand out - "to try to spark buyer interest in opening the listing," as a seller put it.

The seller had the idea of putting the word "video" in the eBay listing title to spark buyer interest but ... Read More

eBay is using customer's questions as fodder to gain greater visibility on search engines like Google. It recently coached buyers and sellers to do a better job of creating titles when creating a discussion-board post.

As an example, eBay said, "Instead of using, "I have a question" as the title, consider something like, "How do you print a shipping label on eBay?"

That way, eBay explained, "If someone were to run a search within Community or on a search engine about how to print a shipping label on eBay, it'll increase the chances significantly that your post will be served-up to them."

Here's how eBay ... Read More

eBay hyped the recent launch of its new Vault where it physically stores customers' collectibles in a real-life warehouse, but it did not highlight the cost of using the service.

We took a look at the fees and found that if you buy an item that is already stored in the eBay Vault, you (the buyer) will have to pay fees, even if you don't want to keep your new collectibles stored there.

That's a new concept on a site where buyers usually pay only the selling price, shipping and handling, and sales tax, so buyers should pay close attention.

Buyers should also be aware ... Read More

A majority of online sellers are taking action in the face of soaring gas prices and are doing so numerous ways, with only 11% who took a recent EcommerceBytes poll reporting they had made no changes as a result of higher costs of gas and goods. Three percent of respondents said they had stopped selling online altogether. 

The survey focused on fuel prices and inflation's impact on sellers' product sourcing (how they buy inventory to sell online). The poll went live on June 12th with an announcement on the EcommerceBytes Blog.

The poll asked, "What, if ... Read More

eBay announced a "June" Seller Update this morning in certain countries, including Germany and Ireland, with news of category changes coming in September.

Here's what eBay told Irish sellers, where it made the announcement June 15:

"This month's update is packed with new features built to help you connect with customers, make your listings more discoverable, and increase security.

"First off, we have an update on the latest category changes rolling out in September that will help make your listings easier to find in search both on and off eBay.

"Your Shop is the perfect platform to build your brand and grow your ... Read More