EcommerceBytes-NewsFlash, Number 2452 - January 07, 2011     3 of 3

PayPal Experiences Technical Issue with Merchant Processing

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PayPal experienced a technical issue affecting Virtual Terminal and Website Payments Pro Hosted Solution on the Live Site for about 5 hours on Thursday beginning at 2:00 am PST.

The issue was resolved at 7:19 am PST, and PayPal advised merchants to check the Transaction History before resubmitting any Virtual Terminal or Website Payments Pro Hosted Solution transaction to avoid processing duplicate transactions.

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Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to

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