EcommerceBytes-Update, Number 334 - May 05, 2013 - ISSN 1528-6703     1 of 6

From the Editor - May 5, 2013

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When did you create your first eBay User ID? eBay has been around for 18 years, so many of us have User IDs that are decades old. But if you haven't used them in a while, you could lose them - eBay is expiring old IDs.

You can see the letter eBay sent me in this EcommerceBytes Blog post. The letter begins, "We noticed that you haven't signed in to your eBay account for quite some time, and we'd like to invite you back to buy and sell again. eBay's a great place to buy what you want, and sell what you have." The letter warns me if I don't sign in within 30 days, eBay will delete my account. Note that doesn't apply to my active accounts.

Other marketplaces may very well have a similar policy, so keep that in mind, especially if you wish to protect your brand names.

eBay sellers are also dealing with changes as part of the Spring Seller Release announced on March 19th. One policy change that is proving onerous for many sellers is the new picture requirements.

I spoke to eBay's Jahan Shafizadeh on Friday for an article for this week's Newsflash. He said eBay is sending every seller who has photos that are not in compliance an email that includes a list of every listing number and the reason for non-compliance. Because it is such a big mailing (he couldn't tell me how many sellers or listings were impacted), the emails are continuing to go out throughout this week - so if you didn't get one yet, you aren't necessarily off the hook.

Keep an eye out for the article this week, and if you don't subscribe to the daily EcommerceBytes Newsflash, go to the bottom of this email and click on "Update Profile/Email Address." You'll be taken to a page where you click the yellow "Submit" button, and an email will be sent to you with a link to the page on Constant Contact where you can add the Newsflash newsletter to your subscription preferences. (This multi-step process is to ensure that only you can change your preferences.)

eBay is also testing some new features it hasn't yet announced. One feature on the listing page diverts shoppers to competing listings, another is a merchandising feature to indicate how "popular" a listing is. See Friday's EcommerceBytes Blog post for more information.

In other news, the Senate is set to vote on the Marketplace Fairness Act - Kenneth Corbin explains what's ahead in the online sales tax debate in this EcommerceBytes news article.

Amazon announced first quarter results, revealing its sales were up 22% year over year. Seller units represented 40% of total units, and in a rare move, the company provided some background on the impact of digital goods on total unit sales and how that impacts the percentage of seller units - read about it in EcommerceBytes Newsflash. And as I reported in Newsflash, stay tuned for changes to Amazon Payments.

We've got an interesting lineup in today's issue. Contributing Editor Greg Holden describes a service called Direct Link that promises to save online sellers money on their international shipments. Mark O'Neill writes about a subscription service that offers video tutorials on a topics including ecommerce, online marketing and SEO, web design, photography and much, much more. AuctionBytes Blog Editor Julia Wilkinson provides information and tips for advertising on LinkedIn. And Brian Cohen looks at a resource for collectors called, CollectorDASH.

And speaking of collectors, Julia is asking readers to submit photos of their collections and will be giving $50 to one lucky reader, so head on over to the AuctionBytes Blog to learn more.

Happy Cinco de Mayo, and thanks for reading.

About the author:

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to

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