EcommerceBytes-NewsFlash, Number 2948 - December 03, 2012     4 of 6

Online Sellers Favor USPS

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Online sellers favor the U.S. Postal Service, with a recent EcommerceBytes survey showing an overwhelming number of respondents (91%) using the service most often.

However, many respondents reported using multiple carriers; 97% of survey-takers said they had used the USPS in the last year; 40% had used UPS; and 27% had used FedEx over the past year.

Shipping Carriers Used in the Last Year
Shipping Carrier Percent Used








Canada Post


If outside North America, your country's postal service




Source: EcommerceBytes, November 2012

Online sellers cited a number of reasons for using USPS, including low cost, convenience, reliability and the free supplies the postal service offers.

The survey also asked sellers about which shipping services they used. USPS Click 'n Ship and online marketplace label-printing services were popular, with other services such as, Dymo Endicia, ShipRush, Shipworks, and ShipStation also cited.

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About the author:

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to

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