EcommerceBytes-NewsFlash, Number 2935 - November 14, 2012     3 of 5

eBay Australia Changes Its User Agreement and Privacy Policy

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eBay International A.G. told eBay Australian users this week it was changing its User Agreement and Privacy Policy. The company said the changes were aimed at making it easier for members to know and understand their rights and obligations when using eBay.

However, it didn't spell out exactly what was changing, leaving it to sellers to try to compare the old policies with the new ones. The FAQs don't make it any easier to understand exactly what's changed.

According to the announcement, changes included:

  • More concise and clear language
  • Simplified terms
  • Working towards global consistency with other eBay country sites
  • Updated Privacy Policy and Cookies Policy

The new User Agreement appears to have been extensively reformatted compared to the existing User Agreement.

An EcommerceBytes reader who received an email notification about the changes said, "It looks important but I'm not sure exactly what it says."

See the announcement on the eBay Australia announcement board.

About the author:

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to

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