EcommerceBytes-NewsFlash, Number 2928 - November 05, 2012     6 of 6

PayPal President Tweets about Hacking Report

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PayPal is taking seriously claims that a group or groups had hacked its site and published sensitive user information. ZDnet reported early this morning that Anonymous and Doxbin had gone on a hacking spree today, which is Guy Fawkes Day in England. People are tweeting with the hashtag #OpNov5 to "protest against surveillance systems" and protect citizens' privacy.

PayPal president David Marcus responded to reports via Twitter at 1:34 am: "RE: Anonymous' claim of hacking @PayPal - our teams are investigating, and we will revert shortly. Stay tuned."

PayPal spokesperson Anuj Nayer responded to the reporter who wrote the article, Violet Blue, tweeting at 2:48 am, "Investigating this but to date we have been unable to find any evidence that validates this claim."

At 2:51 am, Marcus took to Twitter again: "Update: at this point our teams have not found any evidence that validates Anonymous' claim. Teams will continue investigating."

A PayPal spokesperson declined to answer our specific questions about the alleged incident this morning, but stated, "Security of our customers' data is the top priority at PayPal. We're aggressively investigating this but to date we have been unable to find any evidence that validates this claim."

Update 11/5/12 2:40 pm: PayPal issued a new statement: "It appears that the exploit was not directed at PayPal after all, it was directed at a company called ZPanel. The original story that started this and was retweeted by some of the Anonymous Twitter handles has now been updated." Note that ZDnet does not appeared to have updated its story as of yet, it will be interesting to say what its reporter has to say.

About the author:

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to

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