EcommerceBytes-NewsFlash, Number 2192 - December 31, 2009     4 of 5

eBay Says Email Management and CRM among Good Seller Apps

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In a blog post encouraging third-party developers to create tools for its Selling Manager software, eBay listed some of the applications it thought were "good bets." They included email management, customer management, shipping and fulfillment, bulk editing of listings, UPI process management, picture management, profitability analysis and inventory management.

eBay has 34 Selling Manager Applications (see directory) that its sellers can use either for free or for a monthly subscription. eBay takes a 20 percent share of the fees vendors charge to sellers for using their applications, and in return, vendors gain exposure to eBay sellers who use Selling Manager.

eBay said developers who submit Selling Manager Application Business Readiness Review and Billing information by January 10 could go live by mid-February 2010 (link).

About the author:

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to

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