EcommerceBytes-NewsFlash, Number 2128 - October 01, 2009     4 of 4

eBay Lays Off 40% of German Workforce

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eBay is laying off 400 of its 1,000 workers in Germany, its second-largest market after the U.S. The move comes after eBay laid off 700 workers in Vancouver, Canada, effective last month. According to German newspaper Speigel, eBay said it was not in an economic emergency, and said the process should be completed by mid-2010.

eBay has been cutting staff and services since last year when John Donahoe, a management consultant from Bain & Co., took the helm of eBay from Meg Whitman, now running for governor in the state of California. eBay cut 10 percent of its global workforce late last year.

Spiegel said eBay Germany would transfer a portion of the customer service to Dublin, Ireland.

eBay spun the news as a positive, issuing a press release (German-language) heralding an "eBay European Competence Center for Customer Service" in Dublin. The release said eBay is currently negotiating with the works council in Germany on the proposals.

About the author:

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to

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